Customer Service Representative

4 weeks ago


Lincoln, Nebraska, United States Fidelity Investments Full time
Job Description:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and concerns in a timely and professional manner.

As a Customer Service Representative, you will have the opportunity to work with a diverse range of clients, providing support and guidance on a variety of financial products and services. You will be expected to possess excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

We offer a comprehensive training program to ensure that you have the skills and knowledge necessary to succeed in this role. Our training program includes both classroom and on-the-job training, as well as ongoing coaching and feedback to help you develop your skills and achieve your goals.

As a Customer Service Representative, you will be part of a dynamic and supportive team that is dedicated to delivering exceptional customer service. We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth.

Key Responsibilities:

  • Provide exceptional customer service to clients via phone, email, and chat
  • Resolve client inquiries and concerns in a timely and professional manner
  • Work effectively in a fast-paced environment, handling multiple client interactions simultaneously
  • Develop and maintain a thorough understanding of our financial products and services
  • Collaborate with internal teams to resolve complex client issues

Requirements:

  • High school diploma or equivalent required
  • 1+ year of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work effectively in a fast-paced environment
  • Basic computer skills and proficiency in Microsoft Office

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • Lincoln, Nebraska, United States Cornhusker Bank Full time

    Job DescriptionAt Cornhusker Bank, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, processing transactions, and maintaining accurate records.Key Responsibilities:Process customer transactions, including receiving...


  • Lincoln, Nebraska, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any issues that may arise.Key ResponsibilitiesProvide excellent customer...


  • Lincoln, Nebraska, United States Fidelity TalentSource LLC Full time

    Job Description:We are seeking a Customer Service Representative to join our team at Fidelity Investments. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their questions, and resolving their issues in a timely and professional manner.Key Responsibilities:Provide customer...


  • Lincoln, Nebraska, United States Nelnet Full time

    Nelnet is a leading provider of student loan servicing solutions, and we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support to help them manage their student loans. Our ideal candidate will...


  • Lincoln, Nebraska, United States Security First Bank Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Security First Bank. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have.Key...


  • Lincoln, Nebraska, United States Bryan Health Full time

    We are seeking a skilled Customer Service Representative to represent Patient Financial Services (PFS) by answering phone inquiries and responding to written and face-to-face inquiries related to billing. Key responsibilities include:Key Responsibilities:Answering phone inquiries related to billingResponding to written and face-to-face inquiries related to...


  • Lincoln, Nebraska, United States Handyman Connection Full time

    Customer Service Representative OpportunityHandyman Connection, a locally owned and operated Home Improvement Company, is seeking a Customer Service Representative to join our team. Our company is dedicated to excellent customer service and quality workmanship.What You Will ReceiveEarn competitive pay based on your skills, experience, and availabilityWork...


  • Lincoln, Nebraska, United States Handyman Connection Full time

    Customer Service RepresentativeHandyman Connection, a locally owned and operated Home Improvement Company, is seeking a Customer Service Representative to join our team. Our customers love us, and we have a strong repeat/referral customer base. We are looking for additional office support for our growing business.What You Will ReceiveEarn competitive pay...


  • Lincoln, Nebraska, United States Handyman Connection Full time

    Customer Service Representative OpportunityHandyman Connection, a locally owned and operated Home Improvement Company, is seeking a Customer Service Representative to join our team. Our customers love us, and we have a strong repeat/referral customer base. We are looking for additional office support for our growing business.What You Will ReceiveA...


  • Lincoln, Nebraska, United States The Reserves Network Inc Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at The Reserves Network Inc. As a Customer Service Representative, you will be responsible for handling customer inquiries, setting up new accounts, and verifying customer information.Key Responsibilities:Process service...


  • Lincoln, Nebraska, United States Handyman Connection Full time

    Customer Service Representative OpportunityHandyman Connection, a locally owned and operated Home Improvement Company, is seeking a Customer Service Representative to join our team. Our company prides itself on excellent customer service and quality workmanship.What You Will ReceiveEarn competitive pay based on your skills, experience, and availabilityWork...


  • Lincoln, Nebraska, United States PNC Full time

    Job DescriptionDeliver Exceptional Customer ServiceAs a Customer Service Representative at PNC, you will be responsible for providing exceptional customer service to our clients. This includes accurately performing high-volume customer banking transactions, educating customers on new technology, and developing banking product referral opportunities through...


  • Lincoln, Nebraska, United States Nelnet Full time

    Nelnet is a leading provider of student loan servicing solutions, committed to delivering exceptional customer experiences. As a Customer Service Representative, you will play a critical role in helping customers navigate their student loan journey. Your primary responsibility will be to provide timely and accurate assistance to customers, addressing their...


  • Lincoln, Nebraska, United States ABC Termite & Pest Control Inc Full time

    About the Role:We are seeking a highly motivated and reliable individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, responding to client inquiries, and ensuring seamless communication with our clients.Key Responsibilities:Answer incoming customer...


  • Lincoln, Nebraska, United States 7 Day Furniture Full time

    Job Summary: 7 Day Furniture is seeking a highly motivated and courteous Customer Service Representative to provide excellent customer service in person and over the phone to customers at the cashier desk.Key Responsibilities:Provide professional and courteous customer service to customers in person and over the phone.Enter merchandise items from sales...


  • Lincoln, Nebraska, United States Sherwin-Williams Full time

    About the RoleWe are seeking a dedicated Customer Service Representative to join our team at Sherwin-Williams. As a key member of our team, you will be responsible for receiving and preparing orders, loading and unloading products, and delivering exceptional customer service to our valued customers.Key ResponsibilitiesPrepare orders for delivery or pickup...


  • Lincoln, Nebraska, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key ResponsibilitiesCustomer Service: Greet members, prospective members,...


  • Lincoln, Nebraska, United States Blue Skies Admin Services Full time

    About UsAt Summit Lawns, we're on a mission to revolutionize the lawn care industry. We believe that every homeowner deserves a beautiful yard that they can be proud of, and we're committed to providing exceptional customer service to make that happen.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a Customer...


  • Lincoln, Nebraska, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This role requires a strong passion for fitness and health, as well as excellent communication and problem-solving skills.Key...


  • Lincoln, Nebraska, United States Andy Van Horn - State Farm Agent Full time

    Are you a motivated and customer-focused individual looking for a rewarding career? If so, consider joining Andy Van Horn - State Farm Agent as a Customer Service Representative. As a key member of our team, you will be responsible for establishing customer relationships, following up with customers, and using a customer-focused, needs-based review process...