Phone Receptionist

5 days ago


Rancho Cordova, California, United States Dignity Health Full time

Job Summary:

The Phone Receptionist position at Dignity Health is a critical role that requires exceptional communication and interpersonal skills. As the first point of contact for patients, physicians, and other stakeholders, you will be responsible for providing top-notch customer service and administrative support.

Key Responsibilities:

  • Answer and direct phone calls in a professional and courteous manner
  • Provide accurate and timely information to patients and staff
  • Manage patient scheduling and appointments
  • Process patient payments and handle billing inquiries
  • Maintain accurate and up-to-date patient records
  • Collaborate with healthcare teams to ensure seamless patient care

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of experience in a customer service or administrative role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Proficiency in computer software and systems

What We Offer:

  • A dynamic and supportive work environment
  • Competitive salary and benefits package
  • Opportunities for professional growth and development

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