Front Desk Receptionist

4 months ago

Rancho Mirage, United States Frontier Management (OR) Full time
POSITION SUMMARY

The purpose of your job position is to perform receptionist duties in an efficient manner in accordance with current federal, state and local standards and regulations that govern the facility and as directed by the Administrator.

The Front Desk Receptionist will treat each resident with kindness, dignity and respect. They will communicate clearly, empathetically, and effectively when speaking to residents, family members, visitors, all staff and governmental agencies. They will work cooperatively with all departments and multidisciplinary teams. They will demonstrate patience, initiative and willingness to assist residents that may be difficult or in discomfort. They will relate all pertinent information concerning a resident's condition to a charge nurse as required. They will be committed to always doing the right thing.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Answering telephone, determining nature of call and transferring to appropriate person
  • Maintaining a listing of critical residents who may not receive phone calls
  • Greeting visitors and directing them to appropriate office and/or resident room
  • Operating paging/telephone system as required
  • Giving accurate information to residents, visitors, guests, etc.
  • Offering beverages to visitors waiting for administrative personnel, as appropriate
  • Monitoring presence and location of sale representatives or government personnel in the facility
  • Issuing and collecting identification badges as guests sign in and out
  • Reporting suspicious persons to a supervisor immediately
  • Performing administrative duties (typing, filing, posting to accounts, etc.)
  • Assisting other departments as needed. with administrative duties when requested
  • Receiving, sorting and distributing mail
  • Operating copier, scanner, office machines, etc.
  • Ordering supplies only if directed and approved
  • Maintaining confidentiality of all pertinent resident care information
  • Following safety regulations and precautions at all times
  • Reporting any occupational exposures to blood, body fluids, or other hazardous materials to a supervisor immediately
  • Abiding with all facility policies and procedures

Every effort has been made to identify the essential functions of this position. However, it in no way states or implies these are the only duties you will be required to perform as directed by management. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.

REQUIREMENTS

Education / Licensure

High school diploma or GED required

Medical terminology helpful

Qualifications / Experience

Minimum of 1 year of clerical and phone experience

Should be able to type 45 words per minute with minimal errors

Must be effective at using 10-key calculator

Must be familiar with Microsoft Office Outlook and Word

Must be able to read, write, speak, and understand the English language

Must be able to follow oral and written instructions

Must possess a cheerful and collaborative personality

Must possess the ability to minimize waste of office supplies and proper recycling

Working Conditions

May encounter frequent interruptions

May be involved with residents, family and government agencies

May be requested to work beyond scheduled working hours at times.

Physical Requirements

Must be able to move intermittently throughout the day

Must be able to stand, bend and reach throughout the day

Must be able to sit for prolonged periods of time working on a computer

Repetitive hand motion

Must follow ergonomic policies and procedure governing lifting techniques and performing repetitive tasks

Ability to read fine print

  • Front Desk Associate

    7 days ago

    Rancho Mirage, California, United States Agua Caliente Casinos Full time

    Job OverviewAgua Caliente Casinos is seeking a Guest Services Representative to join our team. This is a fantastic opportunity to work in a hotel environment and provide top-notch customer service to our guests.Role DescriptionIn this role, you will be responsible for managing front desk operations, handling guest inquiries, and ensuring a smooth guest...

  • Medical Office Receptionist and Coordinator

    3 weeks ago

    Rancho Mirage, California, United States Desert Cities Allergy-ENT Inc Full time

    About UsDesert Cities Allergy-ENT Inc is a busy Ear Nose and Throat office with two locations in Rancho Mirage and La Quinta, California. We have multiple providers offering allergy and immunotherapy treatment, ENT problem treatment, as well as some surgical procedures in-office.Job SummaryWe are seeking a full-time Medical Office Receptionist and...

  • Front Desk Receptionist

    1 month ago

    Rancho Cordova, United States Dogtopia Full time

    Responsibilities include taking meet and greet reservations over the phone, in person, and online, scheduling boarding/daycare, and managing and obtaining vet records. Duties also include checking dogs in and out and cash handling. Will include some dog handling. Comfort in a fast-paced environment and strong customer relation skills a must. Strong...

  • Medical Front Desk Associate

    1 hour ago

    Rancho Mirage, California, United States Desert Cities Allergy-ENT Inc Full time

    Join our team at Desert Cities Allergy-ENT Inc and take the first step towards a rewarding and challenging career as a Front Office Reception and Operator. Based in Rancho Mirage and La Quinta, California, this full-time role offers the perfect blend of patient interaction, administrative support, and professional growth.About UsOur busy ENT office serves...

  • Receptionist

    1 month ago

    Rancho Dominguez, United States Santa Monica Seafood Full time

    Santa Monica Seafood Company is a leading family-owned seafood distributor with a nationwide presence. Our corporate headquarters in Rancho Dominguez serves as the nerve center for our operations across the country. We are seeking a professional and personable Corporate Receptionist to be the face of our company and manage our front desk operations. Job...

  • Companion Animal Hospital Front Desk Coordinator

    3 weeks ago

    Rancho Santa Fe, California, United States Helen Woodward Animal Center Full time

    We are seeking a highly skilled and compassionate Companion Animal Hospital Front Desk Coordinator to join our team at Helen Woodward Animal Center.As a key member of our staff, the successful candidate will provide exceptional customer service to clients and visitors, while maintaining accurate records and managing front desk operations.The ideal candidate...

  • Front Office Coordinator

    7 days ago

    Rancho Mirage, California, United States Cambridge Health Full time

    About Cambridge HealthWe are a healthcare organization that prioritizes patient-centered care and excellence in every aspect of our operations.Job SummaryFront Desk ReceptionistThis role involves providing exceptional customer service to residents, family members, visitors, and staff, while maintaining the confidentiality of resident care information.Key...

  • Administrative Assistant

    7 days ago

    Rancho Mirage, California, United States Cambridge Health Full time

    About Cambridge HealthWe are a healthcare organization committed to providing exceptional care to our patients. Our team is dedicated to delivering high-quality services in a safe and supportive environment.Job DescriptionFront Desk ReceptionistThe Front Desk Receptionist will play a vital role in the day-to-day operations of our facility. This position...

  • Front Desk Agent

    2 months ago

    Rio Rancho, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Extended Stay Rio Rancho [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...

  • Front Desk Agent

    4 weeks ago

    Rancho Cordova, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Hyatt Place Sacramento Rancho Cordo [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service...

  • Front Office Receptionist

    1 hour ago

    Rancho Mirage, California, United States Desert Cities Allergy-ENT Inc Full time

    Desert Cities Allergy-ENT Inc is seeking a highly skilled and experienced Front Office Reception and Operator to join our team. This full-time position is based in Rancho Mirage and La Quinta, California, and involves working in a busy ENT office with multiple providers.Job SummaryThe successful candidate will have experience working in a medical office...

  • Front Desk Ambassador

    3 weeks ago

    Rancho Cucamonga, California, United States King's Fish House - Rancho Cucamonga Full time

    Experience the thrill of working in a world-class restaurant at King's Fish House - Rancho Cucamonga.About UsWe're passionate about serving our guests exceptional seafood dishes and providing top-notch hospitality. As a Front Desk Ambassador, you'll be the first point of contact for our guests, setting the tone for their dining experience. Salary...

  • Front Desk Associate

    2 days ago

    Rancho Cucamonga, California, United States Hampton Inn Rancho Cucamonga, CA Full time

    Job OverviewWe are seeking a highly skilled Front Desk Clerk to join our team at Hampton Inn Rancho Cucamonga, CA. As a key member of our front office staff, you will be responsible for delivering exceptional customer service and ensuring that our guests have an unforgettable experience.

  • Front Desk Specialist

    2 days ago

    Rancho Mirage, California, United States Desert Cities Allergy-ENT Inc Full time

    About the PositionWe are seeking a highly skilled and experienced front office reception and operator to join our team at Desert Cities Allergy-ENT Inc.This is a full-time position with a competitive salary range of $45,000 to $60,000 per year, depending on qualifications and experience.The successful candidate will have:• 2+ years of experience working in...

  • Front Desk Representative

    2 days ago

    Rancho Santa Margarita, California, United States Shireen V Guide M D Inc Full time

    Job DescriptionWe are hiring a Medical Front Office Receptionist to join our dynamic team at Mission Dermatology. As a key member of our front office staff, you will be responsible for providing exceptional patient care coordination services, managing referrals and authorizations, and ensuring seamless interactions between patients, colleagues, and external...

  • Reception and Administrative Assistant

    7 days ago

    Rancho Mirage, California, United States Cambridge Health Full time

    How to ApplyIf you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to us, and we will contact you to discuss further. We look forward to hearing from you!About the PositionThis is a full-time position, with a competitive salary...

  • Hotel Receptionist

    7 days ago

    Rio Rancho, New Mexico, United States Aimbridge Hospitality Full time

    About the JobWe are seeking a highly motivated Hotel Receptionist to join our team at Aimbridge Hospitality. As a key member of our front desk staff, you will be responsible for providing exceptional service to our guests and ensuring their stay is nothing short of outstanding.Key Responsibilities:Welcome and register guests in a friendly and efficient...

  • Guest Experience Expert

    3 months ago

    Rancho Mirage, United States Marriott Full time

    Additional Information Front Desk, Concierge, Guest Relations Job Number 24166964 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Rancho Mirage, 68900 Frank Sinatra Drive, Rancho Mirage, California, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just...

  • Front Desk Representative

    1 week ago

    Rancho Cucamonga, California, United States Hotel Equities Full time

    About the Role">We are seeking a skilled Front Desk Representative to join our team at Hotel Equities. As a key member of our front office staff, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.">Job Summary">The successful candidate will be responsible for:">">Welcoming guests and checking them in...

  • Front Desk Representative

    3 weeks ago

    Rio Rancho, New Mexico, United States Extended Stay Rio Rancho Full time

    **Job Summary:**We are seeking a highly skilled Front Desk Agent to join our team at Extended Stay America - Albuquerque - Rio Rancho Blvd. In this role, you will be responsible for delivering exceptional guest service, ensuring seamless check-in and check-out processes, and providing assistance with hotel facilities and amenities.About the Role:You will be...