Medical Customer Service Representative
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our Plasma Donation Center, you will play a critical role in ensuring the safety and satisfaction of our donors.
Key Responsibilities- Screen new and repeat donors, taking and recording vital signs and finger stick results
- Use our Donor Information System to prepare donor charts and maintain accurate records
- Coordinate donor compensation and identify opportunities for continuous improvement
- Provide exceptional customer service, answering phones and greeting donors
- High school diploma or equivalent
- Ability to work evenings, weekends, and holidays
- Physical stamina to stand for long periods and lift up to 32 pounds
- Excellent communication and interpersonal skills
- A competitive starting hourly wage of $16.00
- A comprehensive benefits package, including medical, dental, and vision insurance
- A 401(k) plan and company match
- Short-term and long-term disability coverage
- Basic life insurance
- Tuition reimbursement program
- Paid volunteer time off
- Company holidays and well-being benefits
BioLife is a patient-focused company that is committed to providing better health and a brighter future to people around the world. We are a global leader in the development and manufacturing of plasma-derived therapies, and we are proud to be a part of the Takeda family of companies.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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