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Healthcare Office Coordinator
2 months ago
Full-Time Office Assistant in Healthcare
The ideal candidate will possess strong attention to detail, be a collaborative team member, and have prior experience in a medical office setting. Responsibilities include welcoming visitors and providing outstanding customer service. As the initial point of contact, it is crucial to greet visitors in a courteous and articulate manner. Duties encompass managing phone calls, addressing visitor inquiries, and ensuring a friendly atmosphere while performing various administrative tasks as required.
Key Responsibilities:
- Manage the switchboard by answering incoming calls and directing them appropriately.
- Handle all phone communications and route calls to the correct departments.
- Assist with patient, client, and employee inquiries, as well as maintain accurate records.
- Document phone messages thoroughly and ensure timely delivery.
- Effectively multitask by managing incoming calls, visitors, and various office tasks.
- Oversee the collection and distribution of mail and packages.
- Welcome all visitors and applicants, directing them as necessary.
- Monitor office supplies, ensuring they are stocked and organized.
- Provide support with administrative and clerical tasks as assigned.
- Complete additional assignments as required.
- May have access to personal health information (PHI) to perform the above duties, with access and disclosure governed by organizational policies.
Benefits for the Office Assistant:
- Hourly pay ranging from $16.00 to $18.00, depending on experience.
- Weekly pay schedule.
- Opportunities for career advancement.
- Paid time off, holiday pay, and comprehensive medical/dental/vision benefits, along with a 401(k) plan.
- Perks including earned wage access, banking discounts, cashback offers, and more.
Essential Qualifications:
- Relevant experience in a medical office is required.
- Friendly demeanor with a positive attitude, comfortable with face-to-face interactions.
- Excellent verbal and written communication skills.
- Prior experience working with senior populations is preferred.
- Strong computer proficiency.
- Ability to analyze situations and solve problems effectively.
- Demonstrated ability to multitask, managing phones, visitors, and administrative duties simultaneously.
- Experience in customer service roles.
- Proficient in software applications for document and spreadsheet creation, with familiarity in specific healthcare software.
- Collaborate closely with various departments to assist with tasks such as data collection and support for volunteer programs.
- Maintain office organization, ensuring cleanliness and readiness for meetings and events.
About Interim HealthCare:
Established in 1966, Interim HealthCare is recognized as the first home care company in the nation and a prominent employer of medical professionals. With over 300 offices nationwide, we are dedicated to prioritizing patient care and fostering a culture that values and appreciates our employees. We advocate for our workforce in ways that enhance their professional journey and recognize their invaluable contributions.
Interim HealthCare is an equal opportunity employer, providing employment opportunities without regard to race, color, gender, religion, sexual orientation, national origin, age, disability, or veteran status.
