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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Chuck Nash Auto Group. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, answering their questions, and resolving any issues they may have.
Key Responsibilities- Customer Service: Provide exceptional customer service to our customers, answering their questions and resolving any issues they may have.
- Insurance Knowledge: Have a thorough understanding of insurance products and services, including policies, coverage, and claims.
- Communication: Develop and maintain strong relationships with customers, agents, and other stakeholders through effective communication and interpersonal skills.
- Problem-Solving: Analyze and resolve customer complaints and issues in a fair and timely manner.
- Teamwork: Collaborate with other team members to achieve sales and customer service goals.
- Education: High school diploma or equivalent required.
- Experience: 1-2 years of customer service experience in an insurance or related industry.
- License: P & C license (General Lines) required. Life and Health license a plus.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong problem-solving skills.
- Health Benefits: Medical, dental, vision, 401K, and life insurance.
- Paid Time Off: Ability to accrue paid time off/sick days in your first year.
- Employee Pricing: Employee pricing on any vehicle purchased through our dealership.
- Professional Development: Professional development assistance.
