Customer Service Representative

2 days ago


San Angelo, Texas, United States Angelo Water Service Full time
Customer Service Representative

Angelo Water Service is seeking a skilled Customer Service Representative to provide exceptional service to our customers. This is a full-time position, Monday – Friday (8:00-5:00PM) and some Saturdays (9-12PM).

The ideal candidate will have previous experience in an inbound/outbound call center environment, with a strong ability to perform high-volume outbound collection calls. They will be responsible for making outbound calls, receiving inbound calls, and performing administrative duties such as data entry, entering payments, billing, and responding to emails.

Key Responsibilities:

  • Provide timely and effective responses to customer requests and inquiries.
  • Perform data entry and other administrative tasks with precision and accuracy.
  • Make outbound calls to customers to collect payments and resolve issues.
  • Respond to customer emails and other correspondence in a timely and professional manner.

Requirements:

  • Previous experience in a call center environment.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet productivity standards.
  • Knowledge of MS Office applications, including Word, Excel, and Outlook.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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