Referral Response Coordinator

4 days ago


Albuquerque, New Mexico, United States DCI Donor Services Full time
About the Role

DCI Donor Services is seeking a highly skilled Referral Response Coordinator to join our team. As a key member of our critical care team, you will play a vital role in facilitating the donation process and ensuring the seamless coordination of referral information and logistics.

Key Responsibilities
  • Facilitate the donation process through coordination and communication of referral information and logistics.
  • Maintain accurate documentation of the medical screening process via data entry and follow established referral intake procedures.
  • Evaluate medical suitability of potential organ and tissue donors by utilizing information from medical records, personal histories, physical examination, and current health status.
  • Request and interpret laboratory and diagnostic tests needed for evaluation of suitability and clinical management of potential donors.
  • Collaborate with hospital personnel and clinical teams to develop an action plan that supports the option of donation and activation of the appropriate DCIDS team members.
  • Participate in training, process improvement, departmental QA/QC activities, and special projects as directed.
Requirements
  • 2+ years of emergency or critical care experience in a healthcare setting.
  • Prior experience as a Paramedic or EMT.
  • Demonstrated ability to understand medical terminology and read a medical chart.
  • Exceptional teamwork, communication, and conflict management skills.
  • Valid Driver's license with ability to pass MVR underwriting requirements.
What We Offer
  • Competitive compensation package including up to 176 hours of PTO and 72 hours of Sick Time.
  • Two Medical Plans, Dental, and Vision Coverage.
  • 403(b) plan with matching contribution.
  • Company-provided term life, AD&D, and long-term disability insurance.
  • Wellness Program.
  • Supplemental insurance benefits including accident coverage and short-term disability.
  • Discounts on home, auto, renter, and pet insurance.
  • Cell phone discounts through Verizon.
How to Apply

Submit your application and complete a video screening within 5 days of submission to be considered for the position.

DCIDS is an EOE/AA employer M/F/Vet/Disability.



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