Technical Field Engineer

2 weeks ago

Dallas, Texas, United States Metrasens Inc. Full time
Job Overview

Company Profile

Metrasens Inc. stands at the forefront of innovative magnetic detection technologies. Our cutting-edge solutions are tailored to enhance conventional screening methodologies, ensuring safety and security for all. Our vision is to transform groundbreaking scientific research into award-winning products that cater to the genuine needs of our clientele.

Our diverse technological capabilities span a multitude of applications. Our growth trajectory has been driven by our team's adeptness in pinpointing and prioritizing areas where our technology can yield substantial benefits, addressing pressing challenges. We encapsulate our technology in user-friendly solutions that are straightforward to implement. Innovation is embedded in our ethos, permeating every aspect from research and development to customer support and training. Metrasens products are already making significant contributions across various sectors, including medical imaging and correctional facilities, and we are just beginning our expansive journey.

Position Summary

As an integral member of the Customer Experience division, our Field Service Engineers play a pivotal role in establishing an exceptional initial customer interaction and fostering a long-lasting experience that distinguishes us from competitors across industries. You will engage with our primary markets to conduct pre-installation assessments, coordinate projects, execute equipment installations, perform repairs, provide training, assist with technical support, follow up with customers, and oversee the systems installed at client sites. Our Field Service Engineers must cultivate and sustain robust relationships with customers, colleagues, and service partners, as these connections are vital to your success.

Ideal Candidate Profile

The perfect candidate for the Field Service Engineer role will demonstrate strong technical expertise, a commitment to customer service, the ability to work autonomously, and execute all tasks with a high level of independence. You are self-motivated, confident in your skills, possess a competitive drive, and are a collaborative team player who enjoys contributing to a collective success.

Key Responsibilities

  • Lead initiatives effectively – Utilize your experience to inspire and guide others.
  • Customer-centric approach – Develop sustainable processes that foster outstanding customer experiences.
  • Effective communicator – Engage with others and creatively share ideas.
  • Integrity – Uphold accountability and maintain brand honesty.
  • Proactive problem solver – Address challenges with innovative solutions that enhance internal and external processes.

Your Duties Include:

  • Conducting pre-installation assessments and coordinating with contractors and end-users.
  • Executing new equipment installations or removals, performing preventative maintenance, and addressing emergency repairs, ensuring compliance with quality assurance protocols.
  • Delivering post-sales technical support and on-site training for personnel.
  • Ensuring all services meet customer specifications and adhere to quality standards.
  • Maintaining communication with clients and troubleshooting issues through various channels.
  • Possessing a general understanding of IT and basic networking concepts.
  • Building confidence with customers through effective communication.
  • Researching project statuses and managing on-site coordination.
  • Overseeing inventory and necessary documentation for service-related tasks.
  • Working independently with minimal supervision while also thriving in a remote team environment.
  • Engaging in all technical support activities aimed at achieving a premier customer experience.
  • Identifying opportunities for improvement within service delivery and management functions.
  • Providing constructive feedback to internal teams to enhance system reliability.
  • Physical capability to lift and move equipment weighing approximately 30-50 lbs regularly.
  • Willingness to travel up to 60% of the time, including occasional weekend travel.
  • Supporting continuous improvement initiatives across all enterprise systems impacting customer experience.

Qualifications:

  • Minimum of 5 years of experience in field service and installations.
  • 5+ years of experience in hardware repair and service.
  • Experience collaborating with medical professionals and resolving technical issues is preferred.
  • Strong analytical skills with the ability to identify operational challenges and implement effective solutions.
  • Excellent interpersonal skills for building and maintaining relationships across the organization.
  • Able to thrive in dynamic environments with a high degree of autonomy.
  • Organized and dedicated to delivering exceptional customer service.

Travel Requirements:

  • Up to 70% domestic travel may be required.

Location:

  • Nationwide opportunities available.

Compensation: $70,000 - $80,000

  • Technical Field Specialist

    2 weeks ago

    Dallas, Texas, United States Sweve Tech LTD Full time

    Job OverviewPosition Summary:Sweve Tech LTD is seeking a proficient and committed Field Operations Technician. The successful candidate will be tasked with providing exceptional technical assistance, service, and maintenance to our clientele. This position necessitates frequent travel to customer, client, and partner locations, both indoors and outdoors,...

  • Technical Field Support Specialist

    2 weeks ago

    Dallas, Texas, United States Metrasens Inc. Full time

    Job OverviewCompany BackgroundMetrasens Inc. stands at the forefront of advanced magnetic detection technologies, offering cutting-edge solutions that enhance security and safety. Our mission is to transform scientific advancements into innovative products that fulfill the genuine needs of our clientele.Role SummaryAs a vital member of the Customer...

  • Field Service Engineer

    1 week ago

    Dallas, Texas, United States InspHire Full time

    Exciting Opportunity for Field Service EngineerA prominent organization that is transforming the security screening landscape with state-of-the-art Artificial Intelligence technology is seeking a Field Service Engineer to enhance their innovative team. This forward-thinking enterprise has created a system that boosts passenger throughput, elevates security...

  • Technical Support Engineer

    1 week ago

    Dallas, Texas, United States Hilti, Inc. Full time

    Position Overview:This role is designed to deliver technical assistance and enhance the sales of designated products to both the salesforce and customers, aligning with Hilti's strategic objectives. This position aims to inform design professionals about the appropriate application and benefits of Hilti fastening and protection solutions. It leverages...

  • Technical Field Support Specialist

    1 week ago

    Dallas, Texas, United States Sweve Tech LTD Full time

    Job OverviewPosition Summary:Sweve Tech LTD is seeking a committed and proficient Technical Field Support Specialist. The successful candidate will be tasked with providing exceptional technical assistance, service, and maintenance to our clientele. This position entails frequent travel to customer and partner locations, both in indoor and outdoor settings,...

  • Electrical Engineer

    5 days ago

    Dallas, Texas, United States Coffman Engineers, Inc. Full time

    Job SummaryCoffman Engineers, Inc. is seeking a highly skilled and motivated Electrical Engineer to join our team. As an Electrical Engineer, you will be responsible for designing and developing electrical systems for commercial, institutional, and industrial projects.Key ResponsibilitiesDesign and develop electrical systems, including electrical...

  • Field Operations Engineer

    2 weeks ago

    Dallas, Texas, United States Jobot Full time

    Join Our Innovative TeamAbout Us:At Jobot, we pride ourselves on being at the forefront of the engineering sector, dedicated to delivering exceptional solutions and services. We are currently in search of a committed and passionate Permanent Field Engineer to enhance our team.Why Choose Us? Comprehensive Benefits Package 401(K) Offering Generous Paid Time...

  • Field Service Engineer

    2 weeks ago

    Dallas, Texas, United States Jobot Full time

    Join Our Innovative TeamAbout Jobot:We are a leading firm in the engineering sector, recognized for our commitment to excellence and innovation. We are currently on the lookout for a passionate and skilled Permanent Field Engineer to enhance our dynamic team.Why Work With Us? Comprehensive Benefits Package 401(K) Plan Generous Paid Time Off Supportive...

  • Field Service Technician

    2 days ago

    Dallas, Texas, United States Sweve Tech LTD Full time

    Job SummarySweve Tech LTD is seeking a highly skilled Field Service Technician to join our team. As a key member of our technical support team, you will be responsible for delivering exceptional technical support services and maintenance to our clients.Key ResponsibilitiesField Service and Technical Support: Travel to various customer sites to perform...

  • Senior Civil Engineer

    5 days ago

    Dallas, Texas, United States IMEG Corp Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Structural Engineer to join our team at IMEG Corp. As a Senior Structural Engineer, you will be responsible for the overall supervision of assigned projects, ensuring that they are completed on time, within budget, and to the highest quality standards.Key ResponsibilitiesLead and manage...

  • Technical Field Support Analyst

    1 week ago

    Dallas, Texas, United States Yoh, A Day & Zimmermann Company Full time

    Job Summary:Yoh, A Day & Zimmermann Company is seeking a skilled IT Field Support Analyst to join our team. As a key member of our technical support team, you will provide expert-level support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities:Provide technical support via phone, email, and chat to clients and...

  • Technical Field Expert

    5 days ago

    Dallas, Texas, United States Cystems Logic Inc Full time

    Job Role:As a Field Tester at Cystems Logic Inc, you will play a crucial role in ensuring the quality and functionality of our products. Your primary responsibility will be to conduct thorough testing of our equipment and software in various field settings.Key Responsibilities:Conduct on-site testing of our products to identify any defects or areas for...

  • Technical Field Support Specialist

    2 weeks ago

    Dallas, Texas, United States Alphatec Spine Full time

    Technical Field Support SpecialistJoin our team at Alphatec Spine as a Technical Field Support Specialist responsible for the installation, upkeep, troubleshooting, and repair of sophisticated imaging systems. This position entails executing both corrective and preventive maintenance on client-owned devices, alongside offering technical support and guidance...

  • Senior Field Engineer for Roadway Projects

    2 weeks ago

    Dallas, Texas, United States Fluor Full time

    Position Overview:Fluor, in collaboration with Balfour Beatty Infrastructure, Inc. and Pegasus Links Constructors (PLC), is actively seeking qualified candidates for a significant roadway construction initiative.Project Details:This extensive design-build project, valued at $1.74 billion, is being executed in partnership with the Texas Department of...

  • Technical Field Support Specialist

    2 weeks ago

    Dallas, Texas, United States Alphatec Spine Full time

    Technical Field Support SpecialistJoin our dedicated team at Alphatec Spine as a Technical Field Support Specialist. In this role, you will be tasked with the installation, upkeep, troubleshooting, and repair of sophisticated imaging equipment. Your responsibilities will include executing both corrective and preventive maintenance on client-owned devices,...

  • Field Construction Engineer

    2 weeks ago

    Dallas, Texas, United States Sundt Full time

    Join Our Team at SundtAs a fully employee-owned contractor, becoming a part of Sundt means immersing yourself in a unique culture where every individual is a stakeholder in the success of our projects.Our team, ranging from apprentices to seasoned managers, is dedicated to excellence and meticulous in our approach to every task.At Sundt, we prioritize...

  • Technical Support Engineer

    2 weeks ago

    Dallas, Texas, United States ITrade STEM Full time

    Job OverviewAre you prepared to elevate your career in IT? ITRADE STEM is on the lookout for a skilled and client-oriented IT Field Support Engineer. In this role, you will be instrumental in delivering exceptional technical assistance and customer care. The ideal candidate will have a strong technical foundation along with a true commitment to providing...

  • Junior Technical Services Engineer

    1 week ago

    Dallas, Texas, United States Novatech Full time

    Job OverviewPosition: Professional Services EngineerThis role is tailored for entry-level candidates who will receive comprehensive training in the deployment and configuration of PCs and laptops as their primary responsibility. Additionally, they will have the opportunity to support and learn from senior engineers across various installation tasks,...

  • Control Systems Engineer

    1 week ago

    Dallas, Texas, United States Automation Technical Resources, LLC Full time

    Automation Technical Resources, LLC is seeking a full-time Control Systems Engineer to join our Systems Lifecycle Services Team. This pivotal role involves leveraging your expertise in Distributed Control Systems (DCS) to enhance our operational capabilities.Key Responsibilities:Conduct testing and measurement of power and grounding systems.Execute site...

  • Technical Field Specialist

    2 weeks ago

    Dallas, Texas, United States Montgomery Technology Inc Full time

    Montgomery Technology Systems, LLC (MTS) is seeking a dedicated Technical Field Specialist. MTS specializes in the installation of electronic control systems, intercoms, access control, and surveillance systems within correctional facilities. The ideal candidate will possess a robust work ethic, a positive demeanor, and relevant expertise in the field. It is...