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Front Desk Representative
2 months ago
We are seeking a highly skilled and detail-oriented Front Desk Representative to join our team at San Diego Cardiac Center Medical Group, Inc. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.
Key Responsibilities- Provide warm and welcoming greetings to patients and visitors, ensuring a positive first impression of our medical group.
- Manage patient flow, coordinate appointments, and maintain accurate records to ensure seamless communication between patients and healthcare providers.
- Process patient registration, verify insurance information, and collect co-payments in a timely and efficient manner.
- Utilize our electronic health record (EHR) systems to update patient information, track appointments, and notify providers of patient arrivals.
- Respond to phone calls, emails, and voicemails in a professional and courteous manner, ensuring timely communication with patients and healthcare providers.
- Maintain a clean and organized workspace, adhering to HIPAA guidelines and ensuring the confidentiality of patient information.
- Collaborate with the front office team to achieve daily goals, prioritize tasks, and maintain a high level of productivity.
- High school diploma or equivalent required; medical terminology and/or healthcare experience preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse patients and healthcare providers.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Proficiency in electronic health record systems and Microsoft Office applications.
- Ability to maintain confidentiality and handle sensitive patient information with discretion.
- Availability to work a regular 8-hour day shift, Monday through Friday, with no weekends.
As a valued member of our team, you will enjoy a competitive hourly rate of $20.00, opportunities for professional growth and development, and a dynamic work environment that values teamwork and patient-centered care.
