Hospitality Operations Manager

3 days ago


New York, New York, United States Rezdôra Full time
About Rezdøra

Rezdøra is a Michelin Starred Italian Restaurant dedicated to the food & hospitality of the Emilia Romagna region in Italy. The restaurant was founded by CIA graduate chef Stefano Secchi and entrepreneur David Switzer. Chef Secchi's father is from Italy and he has worked and cooked in the homeland for 3 years, including at Osteria Francescana, All'Enoteca, and Hosteria Giusti, based in Modena, Emilia Romagna and Canale, Piemonte respectively.


Salary Information

The base pay range for this position is $80,000 - $85,000 per year, with consideration given to prior employment history, job-related knowledge, qualifications, and skills.


Job Overview

We are seeking an experienced Hospitality Operations Manager with a strong work ethic to help maintain the highest standards of service and professionalism. As a key member of our management team, you will be responsible for overseeing service, training FOH staff, and sharing administrative responsibilities. You will work closely with both the General Manager and all members of the restaurant's management team to ensure seamless operations.


Responsibilities
  • Oversee daily service operations to ensure exceptional guest experiences.
  • Train and develop FOH staff to meet high standards of service.
  • Assist with administrative tasks and support the General Manager as needed.

Requirements

To be successful in this role, you should have:

  • A minimum of 3 years of fine dining experience as a manager.
  • Computer literacy to include: Microsoft Office, Illustrator, Toast & TripleSeat.
  • Literacy to reservation platforms such as OpenTable/Resy.
  • Strong food and beverage knowledge with a desire to learn in detail about traditional & authentic Italian food, wine, beer, and spirits.
  • Experience in various capacities of restaurant staff (e.g., server, host, bartender, busser, runner, etc.) strongly preferred.
  • Must have open availability and be able to work flexible hours.
  • Candidates should be highly organized, efficient, and able to work with precision.

Benefits

This exciting opportunity offers:

  • Competitive salary ($80,000 - $85,000 per year)
  • Quarterly bonus
  • Health insurance with 75% match on vision and dental
  • 20% discount for in-restaurant dining
  • Opportunity to grow with future projects


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