Hospitality Operations Manager
7 days ago
About the Role: Hospitality Operations Manager wanted at Pier Sixty As a key member of our hospitality operations, you will be responsible for delivering exceptional guest experiences across all aspects of event management.
">Key Responsibilities:
">- ">
- Deliver exceptional guest experiences throughout the event journey.">
- Manage transportation, package delivery, and parking operations.">
- Ensure seamless communication between guests, clients, and internal teams.">
- Monitor and maintain parking and transportation safety measures.">
Requirements:
">- ">
- Educational Background: High School graduate or equivalent preferred.">
- Experience: Prior hospitality or events front service experience is beneficial.">
- Familiarity with black car, valet, and bus industries is advantageous.">
- Customer Service Excellence: At least one year of experience in a similar role.">
- Strong organizational skills to manage multiple tasks effectively.">
- Excellent verbal and written communication skills for internal and external interactions.">
- Able to remain calm under pressure and meet deadlines in a fast-paced environment.">
- Problem-solving skills to resolve issues efficiently.">
- Proficient in Microsoft Office products, particularly Word, Excel, and Teams.">
- Ability to work a flexible schedule, including evenings and weekends.">
Benefits and Perks:
">Estimated Salary: $22.50 per hour (or more)
">Complimentary Chelsea Piers Fitness Membership
">401k Program
">Daily Staff Meal
">Pre-Tax Transit Program
">About Us:
">We value excellence, teamwork, and creating unforgettable experiences. Join us and apply now to become a vital part of our Guest Services team
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