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Building Services Representative

2 months ago

Camden, New Jersey, United States The Michaels Organization Full time

About The Michaels Organization

The Michaels Organization is a real estate and property management company that prioritizes the well-being of its residents and employees. Our organization is dedicated to providing a safe, clean, and comfortable living environment for those who call our communities home.

Job Summary

The Building Services Representative will play a crucial role in maintaining the physical integrity of our communities. This position involves ensuring a safe, clean, and comfortable living environment for residents, visitors, and staff. The successful candidate will be responsible for performing custodial and grounds work, including sweeping, mopping, vacuuming, emptying trash, cleaning windows, and other tasks as assigned.

Key Responsibilities

  1. Perform custodial and grounds work, including sweeping, mopping, vacuuming, emptying trash, cleaning windows, etc., in common areas within the building (hallways, windows, trash rooms, lobbies, community amenity areas, parking, and full clean of apartments after move-outs for turnovers to prepare for move-ins.
  2. Follow pertinent laws and applicable regulations, including EPA and OSHA regulations governing proper storage and management of hazardous materials, including solvents, flammables, and caustics.
  3. Be aware of the condition throughout the property and immediately initiate action to correct unsafe conditions, such as broken gates leading to the pool, broken steps, open holes, and broken/burned-out exterior lights.
  4. Responsible for meticulous upkeep of common area spaces, amenities, building exteriors, turn-over apartments, corporate units, and administrative offices.
  5. Remove trash from office areas and community perimeter on a regular basis.
  6. Report any maintenance concerns for repairs throughout the property, on available homes, models, clubhouse, and/or common areas to manager and/or supervisor in a timely manner.
  7. Meticulously maintain curb appeal.
  8. Respond to service requests and resident concerns in a timely and professional manner.
  9. Maintain complete and accurate records regarding restroom, gym, and community amenities cleaning and any other pertinent log.
  10. Report any maintenance or resident-related concerns to manager and/or supervisor in a timely manner.
  11. Periodically inspect all units, buildings, and common areas, performing janitorial tasks as needed. Make sure storage areas and entrances are locked and adequate lighting in those areas is maintained.
  12. Attend and participate in training seminars as requested. Be aware and operate within OSHA (Occupational Safety and Health Act) standards and company safety policies and procedures at all times.
  13. Ensure effective, timely, and professional interactions with residents and property management team on all services provided.
  14. Be knowledgeable of inventory levels of supplies and inform manager of shortages.
  15. Perform other duties as assigned.

Requirements

  1. Proven knowledge and application of codes, laws, and regulations.
  2. Must be able to pass background investigation and drug test screening.

Education/Training

  1. High School Diploma or GED.
  2. Must successfully complete all required courses, classes, and training provided by Michaels Management.

Skills and Abilities

  1. Must be able to work as part of a team, as well as, complete assignments independently.
  2. Must be able to work in a fast-paced and customer service-oriented environment.
  3. Perform duties under pressure and meet deadlines in a timely manner.
  4. Must be able to read and write legibly to complete required reports and requests, review manuals and operating instructions, read cautionary labels, and respond to written instructions from staff and residents.
  5. Prioritize and manage daily workload to ensure successful completion.
  6. Take instructions from supervisors.
  7. Exercise problem-solving skills.
  8. Interact with co-workers, supervisors, vendors, residents, guests, and the public in a professional and pleasant manner.
  9. Any employee in this position must be knowledgeable and skilled in the safe use and maintenance of the required cleaning tools and equipment.

Working Conditions

  1. Must be able to work 40 hours per week to include evenings, weekends, and holidays if required for emergency, on-call, or scheduled shifts. Occasional overtime hours may be required.
  2. Must be able to work indoors and outdoors in all conditions, often for extended periods.