Logistics Coordinator and Customer Support Specialist
1 week ago
Position Overview:
The role of a Logistics Coordinator and Customer Support Specialist is crucial in ensuring efficient operations within the waste management sector. This position requires a dedicated individual who is both proactive and capable of working independently while contributing positively to the team.
Key Responsibilities:
- Dispatch Operations: Schedule and manage various waste collection services, coordinating with drivers to align with customer requests and operational guidelines.
- Customer Service Excellence: Act as the primary contact for clients, addressing inquiries related to waste and recycling services through effective communication channels.
- Problem Resolution: Monitor service delivery and address any challenges that may arise during the collection process to ensure timely and efficient operations.
- Documentation and Reporting: Maintain accurate records and documentation in compliance with company policies and internal controls.
Qualifications:
- 2-3 years of experience in customer service or administrative roles.
- Experience in dispatch operations is a plus.
- Strong organizational and time management skills.
- Proficient in Microsoft Office and other relevant software.
- Excellent verbal and written communication abilities.
Company Overview:
Wcnorthwest is a prominent player in the solid waste management industry, committed to providing sustainable and efficient waste services. We prioritize safety and community engagement, ensuring our employees are empowered to make a positive impact.
We value integrity and dedication, and we believe in fostering a work environment that promotes professional growth and development.
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Victoria, Virginia, United States Wcnorthwest Full timePosition Overview:The role of the Logistics Coordinator and Customer Support Specialist is crucial in ensuring efficient operations within the waste management sector. This position is integral to our mission at Wcnorthwest, a prominent player in the non-hazardous waste management industry.Key Responsibilities:Dispatch Operations: The Logistics Coordinator...
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