Customer Care Associate

1 week ago


Victoria, Virginia, United States The Acquisition Group Full time

Customer Service Representative

As a Customer Service Representative at The Acquisition Group, you will play a vital role in providing exceptional support to our clients. Your primary focus will be on establishing meaningful connections with customers, guiding them to find the ideal solutions tailored to their needs.

WHAT YOU BRING TO THE TABLE:

  • Outstanding customer service skills, fostering impactful interactions with every client.
  • Post-sale consultations to address concerns and ensure ongoing assistance.
  • Opportunities to enhance your entrepreneurial abilities by managing a segment of our operations while cultivating strong partnerships with colleagues and clients.
  • A positive attitude, teamwork, and leadership qualities.
  • A willingness to adapt and thrive in a dynamic learning environment.

QUALIFICATIONS AND REQUIREMENTS:

  • Must be at least 18 years old.
  • Availability for full-time work.
  • Ability to successfully complete a criminal background check.
  • High school diploma or equivalent.
  • At least one year of experience in sales, marketing, or customer service is preferred.
  • Excellent verbal and written communication skills.
  • A collaborative team player.
  • Outgoing personality with a natural affinity for engaging with people.

KEY RESPONSIBILITIES:

  • Achieve targets related to sales, customer retention, and loss ratios.
  • Identify and cultivate centers of influence.
  • Promote the brand and its offerings.
  • Implement marketing strategies to attract new business.
  • Initiate outreach to prospective clients.

We seek individuals who are passionate about building relationships and are driven by results. If this resonates with you, we encourage you to consider this opportunity.



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