Client Support Specialist
2 months ago
Job Title: Client Support Specialist
About Us:
The Salvation Army is a prominent organization focused on improving the lives of individuals within our community through various support programs. We are dedicated to delivering exceptional care and assistance to empower our clients in reaching their aspirations.
Job Overview:
As a Client Support Specialist, you will oversee a designated group of clients within our support framework. Your role will involve collaborating with clients to set objectives and assess their development through regular consultations. Additionally, you will advocate for clients to facilitate access to resources that enhance their well-being and functionality in their surroundings.
Primary Responsibilities:
- Conduct assessments to evaluate client eligibility and facilitate program entry
- Assist in the client onboarding process and ensure completion of required documentation
- Direct clients to suitable programs or organizations based on their individual needs
- Offer guidance and emotional support to clients and their families as necessary
Qualifications:
- Associate degree or equivalent in Social Work, Behavioral Sciences, or a related discipline
- A minimum of two years' experience in social services or public assistance with a focus on case management
- Proven ability to effectively engage with diverse populations and manage multiple cases simultaneously
Work Environment and Physical Demands:
This position requires the capacity to perform various administrative tasks, including data entry, organization of files, and operation of office machinery. The majority of the work occurs in a standard office setting, with occasional travel required.
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