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Patient Access Coordinator

2 months ago


Miami, United States The University of Miami Full time
Job Summary

The University of Miami is seeking a highly skilled Patient Access Specialist to join our team. As a key member of our Patient Access department, you will play a critical role in ensuring the smooth and efficient flow of patients through our facilities.

Key Responsibilities
  • Coordinate Patient Scheduling: Work closely with scheduling departments to identify add-on patients and ensure timely and accurate scheduling.
  • Verify Insurance and Benefits: Verify patient insurance and benefits, and notify patients and referring physicians of any issues or discrepancies.
  • Collect Patient Information: Obtain and enter demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
  • Communicate with Patients and Families: Communicate with patients and families to obtain missing insurance information and provide clear and concise information about their accounts.
  • Lead and Develop Team Members: Serve as a lead resource for lower-level Patient Services staff, providing guidance and support to ensure excellent patient care and service.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Minimum 3 years of relevant experience in a healthcare setting.
  • Skills: Strong communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare teams.
  • Knowledge: Knowledge of generally accepted accounting procedures and principles, as well as experience with data entry and software systems.
What We Offer

The University of Miami offers a competitive salary and a comprehensive benefits package, including medical, dental, and tuition remission. As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional patient care and service.