Patient Access Coordinator
3 days ago
North Shore Medical Center is seeking a highly skilled Patient Access Representative to join our team.
Job Summary:The Patient Access Representative is responsible for welcoming patients, verifying identification, and accurately assigning medical records. This role requires excellent customer service and communication skills, as well as the ability to work independently and prioritize tasks in a fast-paced environment.
Key Responsibilities:- Welcoming patients and visitors, and escorting patients as necessary
- Verifying patient identification and accurately assigning medical records
- Collecting and verifying patient demographics, insurance eligibility, and financial responsibility
- Educating patients on financial responsibilities and identifying self-pay patients
- Collecting residuals and implementing payment plans
- Ensuring hospital and regulatory requirements are met, including consents, signatures, and HIPAA compliance
- Working effectively with fellow co-workers and hospital departments
- Communicating effectively with internal and external customers, respecting cultural diversity and differences
- High School Diploma or Equivalent required
- One to two years of relevant experience preferred
- Excellent customer service and communication skills
- Ability to work independently and prioritize tasks
- Ability to work in a fast-paced environment
- Knowledge of medical terminology and 3rd party and managed care
North Shore Medical Center has brought exceptional medical care to Dade and Broward counties. With 357 beds, 400-plus medical staff, and more than 700 team members, North Shore excels with its Emergency Services, General Surgery, high-risk Maternity Care, Cancer Treatment, Cardiology Services, Stroke Treatment, Diagnostic Imaging, and other top-rated services.
We believe our people are our strength, and we take our team member's health seriously. From medical coverage and life insurance to retirement plans, paid time off, and much more, Steward Health Care provides you with a variety of benefits for your unique needs.
We want our team members to enjoy the same sense of care and belonging that we provide for our patients. Teams that celebrate, empower, and uplift people. A supportive, inclusive culture, where people flourish and thrive is one that everyone embraces and deserves.
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