Patient Access Coordinator

4 days ago


Miami FL USA, United States Steward Health Care Full time
Job Summary

We are seeking a highly skilled Patient Access Representative to join our team at North Shore Medical Center. As a Patient Access Representative, you will play a critical role in ensuring the smooth flow of patients through our hospital. Your excellent communication and interpersonal skills will be essential in providing exceptional customer service to our patients and their families.

Key Responsibilities
  • Verify patient identification and accurately assign/identify medical records
  • Collect and verify patient demographics, insurance eligibility, and financial responsibility
  • Interview patients at bedside to facilitate timely and effective solutions
  • Educate patients on financial responsibilities and identify self-pay patients and potential solutions
  • Responsible for consistent knowledge and accurate use of hospital policies and department SOPs
  • Ensure all hospital and regulatory requirements are met
  • Meet performance standards established by Patient Access and Hospital leadership
Requirements
  • High School Diploma or Equivalent required
  • One to two years of relevant experience preferred
  • Excel, Microsoft, competence in navigating computer/software applications and ability to type quickly and accurately
About North Shore Medical Center

North Shore Medical Center has brought exceptional medical care to Dade and Broward counties. With 357 beds, 400-plus medical staff, and more than 700 team members, North Shore excels with its Emergency Services, General Surgery, high-risk Maternity Care, Cancer Treatment, Cardiology Services, Stroke Treatment, Diagnostic Imaging, and other top-rated services.

We are proud to offer our team members a comprehensive benefits package that supports your health as well as your financial, career, and life goals. We believe our people are our strength, and we take our team member's health seriously. From medical coverage and life insurance to retirement plans, paid time off and much more, Steward Health Care provides you with a variety of benefits for your unique needs.



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