Pharmacy Graduate Intern

2 months ago

Parsippany, New Jersey, United States Walgreens Full time
Job Summary

As a Pharmacy Graduate Intern at Walgreens, you will engage in post-graduate pharmacy activities under the direct supervision of a licensed pharmacist to fulfill the State Board of Pharmacy requirements. This role is designed to provide pharmacy consulting services to customers, ensuring the effective usage of medications, awareness of drug interactions, and offering preventive healthcare services such as immunizations.

Key Responsibilities
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Resolve customer issues in a timely manner and answer questions to ensure a positive customer experience.
  • Develop strong relationships with most valuable customers by anticipating their needs and proactively offering services.
  • Participate and assist in community events as requested by Store Manager, Healthcare Supervisor, District Manager, or Pharmacy Manager.
  • Under direct supervision of a licensed pharmacist, counsel patients and answer their questions regarding the usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refer to medical providers as needed.
  • Perform pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
  • Ensure the pharmacy operates in accordance with regulations, company policies, and standards.
  • Assist pharmacy manager with establishing procedures that promote the efficient workflow of the pharmacy, including assigning roles, coordinating activities, and soliciting employee suggestions.
  • Responsible for the opening and closing of the pharmacy and shift change duties.
  • Ensure the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions.
  • Maintain current knowledge of information technology associated with pharmacy systems, such as Intercom Plus, registers, automation, and StoreNET, to provide support to customers as well as pharmacy staff.
  • Propose and implement enhancements to pharmacy systems to further promote productivity.
  • Ensure the accurate processing of insurance claims to resolve customer issues and prevent payment rejections.
  • Follow up with insurance companies as well as medical providers and participate in 3rd party audit.
  • Follow up with medical providers' offices to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications and answer medical provider questions.
  • Perform retail, clinical, and wellness services such as immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
  • Assist and support the pharmacy manager in analyzing performance data, including pharmacy financial, customer service, and implementation of procedures for pharmacy asset protection and inventory management.
  • Develop and maintain good relationships with local medical community, including physicians, nurses, and other healthcare providers.
  • Participate in community outreach activities to promote the pharmacy business and further enhance growth opportunities.
  • Partner with Central Pharmacy Operations for customer registration, 3rd party reviews, and assist with resolving customer issues to support the Well Experience locations.
  • In virtual environments, conduct virtual product review by following specific company procedures and guidelines.
Requirements
  • Bachelor's degree in Pharmacy from an accredited University outside the United States.
  • Foreign Pharmacist Graduate Equivalency Certificate (FPGEC).
  • Intern permit/certificate issued by the respective Board of Pharmacy, if required.
  • Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 45 days of completion of intern hours.
  • Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
  • Certified Immunizer or willing to become an immunizer within 90 days of hire.

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