Front Desk Coordinator, West Paces Office

2 weeks ago


Atlanta, Georgia, United States Peachtree Orthopedics Full time
Job Description

We're seeking a highly skilled Front Desk Coordinator to join our team at Peachtree Orthopedics. As a key member of our front office staff, you'll play a vital role in shaping the patient experience.

Patient-Centric Focus: You'll be the first point of contact for patients, offering a warm welcome, verifying appointments, and ensuring their comfort throughout their visit.

Multitasking Expertise: You'll juggle various tasks, from insurance verification to managing daily collections, all with exceptional attention to detail.

Tech-Savvy: You'll utilize computer systems for appointment changes and patient profiles, ensuring our records are accurate and up-to-date.

Facility Management: You'll keep our clinics running smoothly, addressing any facility-related issues and ensuring a neat and orderly waiting room.

Communication Skills: You'll serve as a vital link between patients, clinical staff, and physicians, ensuring everyone receives the assistance they need.

Administrative Support: You'll assist with daily tasks, including handling mail, packages, and office supplies, ensuring our team has the resources they need.

Qualifications: We're looking for a high school diploma or equivalent, at least one year of customer service experience, and proficiency in computer systems, with experience in Electronic Medical Records (EMR) as a significant plus.

Work Environment: You'll work in a fast-paced, dynamic environment, requiring mobility and dexterity. You'll ensure our clinics remain safe, organized, and patient-friendly.

Peachtree Orthopedics is an equal opportunity employer, committed to creating an inclusive environment for all employees.



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