Front Desk Representative

3 weeks ago


Atlanta, Georgia, United States La Quinta Atlanta - Paces FerryVinings Full time
Job Title: Front Desk Agent

La Quinta Atlanta - Paces Ferry/Vinings is seeking a skilled Front Desk Agent to provide exceptional service to our guests.

Responsibilities:
  • Answer guest inquiries regarding restaurants, transportation, and entertainment.
  • Follow all cash handling and credit policies.
  • Be aware of all rates, packages, and special promotions.
  • Be familiar with all in-house groups and closed-out dates.
  • Obtain necessary information when taking room reservations and follow rate-quoting scenarios.
  • Be familiar with hospitality terminology and emergency procedures.
  • Handle check-ins and checkouts in a friendly, efficient, and courteous manner.
  • Use proper two-way radio etiquette and operate the Front Desk computer system.
  • Perform tasks and duties on the shift checklist in a timely and efficient manner.
  • Balance and prepare individual paperwork for closing of shift.
  • Maintain and market promotions and guest programs.
  • Assist guests with safe deposit boxes.
Requirements:
  • College course work in a related field is helpful.
  • Experience in a hotel or related field is preferred.
  • High School diploma or equivalent is required.
  • Computer experience is required.
  • Customer Service experience is preferred.
  • Maintain a warm and friendly demeanor at all times.
Working Conditions:

The Front Desk Agent will work in a fast-paced hotel environment, interacting with guests and employees. The ability to multitask and prioritize departmental functions is essential.

The ideal candidate will be able to effectively communicate with all levels of employees and guests, and maintain a high level of productivity and efficiency.



  • Atlanta, Georgia, United States DoubleTree Suites by Hilton Hotel Atlanta- Galleria Full time

    Hotel Front Desk RepresentativeWe're seeking a highly skilled and professional hotel front desk representative to deliver exceptional guest experiences at our DoubleTree Suites by Hilton Hotel Atlanta-Galleria. As a key member of our team, you'll be responsible for welcoming guests, managing their information, and providing excellent customer service. The...


  • Atlanta, Georgia, United States Aloft Atlanta at the Battery Atlanta Full time

    Job Title: Hotel Front Desk RepresentativeJob Summary: We are seeking a skilled Hotel Front Desk Representative to welcome guests, manage accounts, and provide exceptional customer service at Aloft Atlanta at the Battery Atlanta.Key Responsibilities:* Handle customer complaints and concerns in a professional and courteous manner* Maintain accurate records of...


  • Atlanta, Georgia, United States Schulte Full time

    About Schulte Hospitality GroupSchulte Hospitality Group is a leading third-party management company with a rich history in the hospitality industry. Our mission is to provide exceptional service and create memorable experiences for our guests.Job SummaryWe are seeking a dynamic and service-oriented Front Desk Agent to join our team. As a Front Desk Agent,...


  • Atlanta, Georgia, United States FirstService Residential Full time

    Front Desk Associate RoleAt FirstService Residential, we're seeking a skilled Front Desk Associate to join our team. As a key member of our front desk team, you'll be responsible for providing exceptional customer service to our members and guests.Key Responsibilities:Ensure a warm and welcoming experience for all members and guestsVerify identification and...


  • Atlanta, Georgia, United States Aimbridge Hospitality Full time

    Front Desk Agent Role at Aimbridge HospitalityAs a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Greet and welcome all guests approaching the Front DeskMaintain proper operation of the telephone switchboardHandle requests for...


  • Atlanta, Georgia, United States Davidson Hospitality Group Full time

    Front Desk Agent Role at Davidson Hospitality GroupWe are seeking a friendly and efficient Front Desk Agent to join our team at Davidson Hospitality Group. As a key member of our guest services team, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for our guests.Key Responsibilities:Greet and...


  • Atlanta, Georgia, United States Residence Inn Atlanta Midtown Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Residence Inn Atlanta Midtown 17th Street. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Responsibilities:Guest Registration: Register guests in a friendly...


  • Atlanta, Georgia, United States Crestview Management, LLC Full time

    Job Title: Front Desk AgentAt Crestview Management, LLC, we are seeking a skilled and enthusiastic Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a memorable experience for our guests.Key Responsibilities:Guest Safety and Security: Create a safe and secure environment for...


  • Atlanta, Georgia, United States Method Co. Full time

    Job OverviewWe are seeking a highly skilled Front Desk Agent to join our team at Method Co. in Atlanta. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Check in guests efficiently and accurately, ensuring a warm and welcoming...


  • Atlanta, Georgia, United States Elwyn Full time

    Front Desk Associate RoleAs a Front Desk Associate at Elwyn, you will work independently with minimal supervision, utilizing strong communication, telephone, and customer service skills to provide exceptional support to residents. Key responsibilities include greeting residents, handling inquiries, and ensuring a seamless experience.Key Responsibilities:Meet...


  • Atlanta, Georgia, United States EVEN Hotel Atlanta Cobb Galleria Full time

    Job Title: Front Desk AgentLocation: EVEN Hotel Atlanta Cobb GalleriaJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at EVEN Hotel Atlanta Cobb Galleria. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their...


  • Atlanta, Georgia, United States Schulte Full time

    Front Desk Agent Job DescriptionSchulte Hospitality Group is a leading third-party management company with a strong commitment to providing exceptional guest experiences. We are seeking a dynamic and service-oriented Front Desk Agent to join our team.Key Responsibilities:Greet guests warmly and provide personalized recognitionReview arrival lists daily and...


  • Atlanta, Georgia, United States FirstService Residential Full time

    FirstService Residential **Job Summary:** As a Front Desk Associate at FirstService Residential, you will provide exceptional customer service to members and guests. **Key Responsibilities:** * Greet members and guests with a high level of customer service * Verify identification and ensure only active members enter the facility * Answer phones and route...


  • Atlanta, Georgia, United States HYATT Hotels Full time

    Front Desk Clerk Job DescriptionAt HYATT Hotels, we are seeking a skilled and courteous Front Desk Clerk to join our team. As a key member of our front office staff, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Assist guests efficiently and professionally at all...


  • Atlanta, Georgia, United States Loews Hotels Full time

    Front Desk Agent OvernightLoews Atlanta Hotel is seeking a highly skilled and friendly Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable stay.Key Responsibilities:Welcome and register guests in a professional and efficient manner, assigning...


  • Atlanta, Georgia, United States Bellyard A Tribute Portfolio Hotel Full time

    Front Desk AgentBellyard A Tribute Portfolio Hotel is seeking a skilled and friendly Front Desk Agent to join our team. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining a clean and organized front desk area.Responsibilities:Greet and...


  • Atlanta, Georgia, United States DoubleTree Suites by Hilton Hotel Atlanta- Galleria Full time

    We are seeking a highly skilled and professional Hotel Front Desk Representative to provide exceptional service to our guests at the DoubleTree Suites by Hilton Hotel Atlanta-Galleria.The ideal candidate will possess excellent communication skills, a strong work ethic, and a commitment to guest satisfaction.Responsibilities:Manage incoming calls, online and...


  • Atlanta, Georgia, United States Schulte Companies Full time

    Key Responsibilities: Greet guests and check them in Answer phone calls and make reservations Handle cash and credit card transactions Provide information about hotel amenities and local attractions Maintain a clean and organized front desk area Assist with guest requests and complaintsAbout the Role:As a Front Desk Agent at Schulte Companies, you will be...


  • Atlanta, Georgia, United States Hyatt House Atlanta Downtown Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hyatt House Atlanta / Downtown. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Key Responsibilities:Register guests and process check-ins and check-outs in a...


  • Atlanta, Georgia, United States Residence Inn Atlanta Downtown Defunct Full time

    Job Title: Front Desk AgentResidence Inn Atlanta Downtown is seeking a highly skilled and customer-focused Front Desk Agent to join our team.Job Summary:The Front Desk Agent is responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay. This role requires a strong attention to detail, excellent communication skills,...