Front Desk Coordinator

4 weeks ago


Atlanta, Georgia, United States NorthPoint Search Group Inc Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients and their families, while also ensuring the smooth operation of our scheduling and administrative functions.

Responsibilities
  • Answer and direct incoming calls in a timely and professional manner
  • Greets all incoming patients, caregivers, and other guests
  • Ensures waiting room environment is clean and comfortable for guests
  • Monitors patient wait times in the waiting room
  • Notifies Clinical Manager of patients' arriving without a scheduled appointment
  • Assists patient/caregiver with registration forms as needed
  • Collects co-pays, if applicable
Requirements
  • High School Diploma or GED Equivalent
  • 2-3 years experience as a receptionist in a physician's office
  • Excellent organizational, communication, and customer service skills
  • Ability to multitask and work in a fast-paced environment
What We Offer
  • Excellent benefits package, including medical insurance, 401k, and paid time off
  • Opportunity to work in a dynamic and growing healthcare organization
  • Chance to develop your skills and advance your career

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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