Customer Service Representative

6 days ago


Malvern, Pennsylvania, United States Randstad Full time
Job Description

Congratulations on taking your first step to becoming a Client Relationship Associate with Randstad's #1 Client.

Takes inbound calls, responding to client requests, resolving general account issues and providing digital assistance. May handle escalated issues.

Training Schedule: 4 weeks onsite, 4 weeks remote, 8 weeks total

Work Schedule: Remote, must be open to work an 8hr shift between 9:30am and 8pm

Contract to Hire: Salary: $22 - $23 per hour, Shift: First, Work Hours: 9:30 AM - 6 PM, Education: High School

Responsibilities:

  • Provides exceptional client service through strong interpersonal and client relationship management (CRM) skills.
  • Serves as the initial point of contact for clients. Follow standardized procedures to meet client needs. May conduct research for complex requests.
  • Self-sufficient in following standardized procedures, able to utilize multiple resources to find answers and resolutions independently to meet client needs and department efficiency metrics.
  • Documents client and team feedback in support of service improvement efforts within the business.
  • Uses consultative approach to position products and services to clients.
  • Performs other duties as assigned.

Skills:

  • Empathy
  • Verbal Communication
  • Customer Service

Qualifications:

  • Years of experience: 2 years
  • Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Randstad is an equal opportunity employer and welcomes people of all abilities.

Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).



  • Malvern, Pennsylvania, United States Randstad North America, Inc. Full time

    Position Overview:We are seeking a dedicated Customer Service Representative to join our dynamic team at Randstad North America, Inc. This role is ideal for individuals who are passionate about providing exceptional service in the financial services sector.Key Responsibilities:- Engage with clients to address inquiries and resolve issues effectively.-...


  • Malvern, Pennsylvania, United States DaVita Full time

    Customer Service SpecialistAbout the Role:As a Customer Service Specialist at DaVita, you will play a vital role in delivering exceptional customer experiences and representing our company's values and commitment to customer satisfaction.Key Responsibilities:Respond to customer inquiries in a professional and courteous manner.Provide administrative support...


  • Malvern, Pennsylvania, United States Randstad North America, Inc. Full time

    Position Overview:We are seeking a dedicated Customer Service Representative to join our dynamic team at Randstad North America, Inc. This role is ideal for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional service.Key Responsibilities:- Engage with clients to address inquiries and resolve issues effectively.-...


  • Malvern, Pennsylvania, United States Randstad North America, Inc. Full time

    Position Overview:We are seeking a dedicated Customer Service Representative to join our dynamic team at Randstad North America, Inc. This role is ideal for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional service.Key Responsibilities:- Provide outstanding support to clients via phone and other communication...


  • Malvern, Pennsylvania, United States Skidmore Full time

    About the RoleWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at Skidmore. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProcess customer orders and respond to inquiries in a...


  • Malvern, Pennsylvania, United States Randstad Full time

    Job SummaryWe are seeking a highly skilled and motivated individual to join our team as a Call Center Representative in the Financial Services industry. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesTake inbound calls to assist clients with changes to their...


  • Malvern, Pennsylvania, United States U-Haul Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesAssist customers with U-Haul products...


  • Malvern, Pennsylvania, United States Randstad Full time

    Job OverviewPosition: Customer Service RepresentativeAre you an enthusiastic professional in the customer service sector, eager to contribute to a leading firm in the financial industry? This role may be the perfect match for your skills and aspirations.Compensation: $23 per hourWork Schedule: Hybrid model with training hours from 8:30 AM to 5 PM EST and...


  • Malvern, Pennsylvania, United States Stephen Diorio - State Farm Agent Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Stephen Diorio - State Farm Agent. As a key member of our team, you will play a vital role in delivering exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Support: Provide prompt and professional assistance...


  • Malvern, Pennsylvania, United States Stephen Diorio - State Farm Agent Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Stephen Diorio - State Farm Agent. As a key member of our team, you will play a vital role in delivering exceptional customer service and support to our clients.Key Responsibilities:Customer Support: Provide prompt and personalized support...


  • Malvern, Pennsylvania, United States Grandin Road Full time

    Join Our Team as a Retail Store Team MemberAbout the Role:As a Retail Store Team Member at Grandin Road, you will be an integral part of our store operations, ensuring that customers receive exceptional service while effectively managing inventory and promoting our brand.Your Responsibilities:Customer EngagementProvide prompt and courteous assistance to...


  • Malvern, Pennsylvania, United States Baskin Robbins Full time

    Position Overview: You are applying for a role with a franchisee of Baskin Robbins, not Baskin Robbins, Inc., or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and...


  • Malvern, Pennsylvania, United States Customers Bank Full time

    About the RoleWe are seeking a highly skilled Mortgage Servicing Representative to join our team at Customers Bank. As a Mortgage Servicing Representative, you will be responsible for providing exceptional customer service to our mortgage customers, ensuring that their needs are met and exceeded.Key ResponsibilitiesRespond to customer inquiries and resolve...


  • Malvern, Pennsylvania, United States Stephen Diorio - State Farm Agent Full time

    About Our AgencyOur mission is to provide exceptional insurance and financial services to individuals and families in our community. We strive to build long-term relationships with our clients by offering personalized solutions and exceptional customer service.Job SummaryWe are seeking a highly motivated and customer-centric Sales Representative to join our...


  • Malvern, Pennsylvania, United States TruMark Financial Full time

    Job Title: Member Service RepresentativeJob Summary:We are seeking a highly skilled and motivated Member Service Representative to join our Branch Operations team at TruMark Financial. As a Member Service Representative, you will be responsible for delivering exceptional customer service to our members, providing financial solutions, and promoting our...


  • Malvern, Pennsylvania, United States Nemours Children's Health Full time

    Job SummaryNemours Children's Health is seeking a highly skilled Patient Services Representative II to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical office environment.Key ResponsibilitiesPatient Registration and Scheduling: Register...


  • Malvern, Pennsylvania, United States Nemours Children's Health Full time

    About the RoleNemours Children's Health is seeking a highly skilled Patient Services Representative II to join our team in Malvern, Pennsylvania. As a key member of our therapy services team, you will play a vital role in ensuring the smooth operation of our outpatient therapy services department.Key ResponsibilitiesPatient Registration and Scheduling:...


  • Malvern, Pennsylvania, United States Nemours Full time

    Nemours is seeking a skilled professional to join our therapy services team as a Patient Services Representative II (Part-Time).Key Responsibilities:Accurate and Timely Patient Registration: Ensure seamless patient registration and scheduling of appointments for the department.Triage and Communication: Triage phone calls to the appropriate staff for...


  • Malvern, Pennsylvania, United States Nemours Children's Health Full time

    Job SummaryNemours Children's Health is seeking a highly skilled Patient Services Representative II to join our team in Malvern, Pennsylvania. This part-time position requires 20 hours of work per week, with a schedule that includes Monday from 7:30 a.m. to 5:30 p.m. and Wednesday from 7:30 a.m. to 6:30 p.m.Key ResponsibilitiesAccurately and efficiently...


  • Malvern, Pennsylvania, United States Randstad North America, Inc. Full time

    Position OverviewWe are seeking a dedicated Customer Service Associate to join our team at Randstad North America, Inc. In this role, you will be responsible for handling inbound inquiries related to account modifications following significant life events.Key ResponsibilitiesAssist clients with the establishment of new accounts.Facilitate the transfer of...