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Customer Service Representative

2 months ago

Malvern, Pennsylvania, United States Randstad North America, Inc. Full time

Position Overview:
We are seeking a dedicated Customer Service Representative to join our dynamic team at Randstad North America, Inc. This role is ideal for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional service.

Key Responsibilities:
- Engage with clients to address inquiries and resolve issues effectively.
- Utilize advanced technology to manage customer interactions and maintain accurate records.
- Collaborate with team members to enhance service delivery and improve client satisfaction.

Qualifications:
- Proven experience in a customer-facing role, preferably within a call center environment.
- Strong communication skills and the ability to handle challenging situations with professionalism.
- Familiarity with financial services is a plus.

Work Environment:
This position offers a hybrid work model, allowing for flexibility while ensuring that you remain connected with your team and clients.