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Customer Service Representative

2 months ago

Fort Atkinson, Iowa, United States Lucky Supermarkets Full time
About Us

The Lucky Supermarkets family of stores operates 194 locations throughout California and Western Nevada, serving neighborhoods with a wide range of products and services. As a proud California-based company, we prioritize providing customers with the freshest quality products at a great value.

Job Summary

We are seeking a highly motivated and customer-focused Multi-Purpose Clerk to join our team. This role will be responsible for promoting sales within assigned departments, answering customer questions, and providing exceptional customer service. The successful candidate will be able to work effectively in a fast-paced environment, multitask, and maintain a clean and organized work area.

Key Responsibilities
  • Operate the checkstand according to company policy and procedures
  • Receive, inspect, and log products for accuracy of shipment and quality
  • Stock, rotate, and merchandise product to maintain freshness and department appeal
  • Provide customer service at the seafood counter and take special orders for items such as custom cuts of meat or holiday items
  • Maintain cleanliness and sanitation throughout the store, including sweeping and mopping sales floors, front ends, and refrigerated areas
Requirements
  • Must be at least 18 years of age
  • Excellent customer service and communication skills
  • Ability to work with a sense of urgency and self-motivation
  • Capability to be proactive, initiative, enthusiastic, and flexible on the job
Education and Experience

High School Diploma (or G.E.D.) or additional job experience. Six months of related experience preferred.

Physical Demands

Requires standing and other physical movements on a frequent basis. Requires lifting up to 40 lbs. without assistance.