Customer Service Representative

4 weeks ago


Fort Atkinson, Iowa, United States iFLY, LLC Full time
Customer Service Representative

We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at iFLY, LLC. As a key member of our Flight Crew, you will be responsible for providing exceptional customer service, promoting our unique indoor skydiving experience, and ensuring a safe and enjoyable experience for our guests.

Key Responsibilities:
  • Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner.
  • Actively promote our indoor skydiving experience, highlighting its unique features and benefits.
  • Ensure a safe and enjoyable experience for guests, adhering to all safety protocols and procedures.
  • Work collaboratively with other team members to achieve sales and service goals.
Requirements:
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Availability to work weekends and flexible scheduling.
What We Offer:
  • Competitive salary and performance bonus opportunities.
  • Paid time off (PTO) and parental leave.
  • 401k retirement investment with generous company match.
  • Private wellness coaching and employee assistance programs.
  • Tuition reimbursement and referral bonus program.


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