Sales and Customer Service Representative

3 days ago


Fort Atkinson, Iowa, United States Massage Envy Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our wellness programs, and driving sales growth.

Key Responsibilities
  • Provide outstanding customer service and ensure a positive experience for all clients
  • Promote the value of Total Body Care by educating clients on new and expanded services and selling the Massage Envy Wellness Program
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, and addressing questions
  • Help grow and retain a client base through in-person and phone/email outreach
What We Offer
  • A supportive and caring community that values individuality and knowledge sharing
  • Award programs and recognition for outstanding performance
  • Opportunities for growth and development in a dynamic and fast-paced environment
Requirements
  • High school diploma or equivalent and previous retail or sales experience
  • Critical thinking and excellent math and computer skills
  • Great people skills and ability to establish positive relationships with guests
  • Supporters of total body care with a general knowledge of massage and skin care services

We're committed to creating a positive and inclusive work environment that supports the well-being of our team members and clients. If you're passionate about delivering exceptional customer service and promoting wellness, we encourage you to apply for this exciting opportunity.



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