Application Specialist

3 weeks ago


Rochester, New York, United States ASSA ABLOY Fenestration Full time
Job Title: Application Engineer

At ASSA ABLOY Fenestration, we are seeking a highly skilled Application Engineer to join our team. As a key member of our engineering organization, you will be responsible for developing solutions and ensuring timely response in support of Sales and Engineering organizations.

Key Responsibilities:
  • Define application direction and engineering solutions for customer projects using CAD (SolidWorks) and design calculations (Excel).
  • Serve as technical liaison between our company and customers as it pertains to applications of our products.
  • Develop application procedures and application tools for new products.
  • Design product solutions to meet customer requirements.
  • Work with Sales, Engineering and customers to define project scope.
  • Provide same-day response to customer technical inquiries.
  • Provide technical guidance & product support to Customer Service organization.
  • Provide project status updates for Sales and Engineering managers.
  • Request and perform mechanical testing and evaluation of products.
  • Document application reports and procedures.
  • Travel as required for customer introductions, start-ups, servicing issues and industry events.
Requirements:
  • Product application and design experience focused on mechanically based products with a documented track record of success.
  • An understanding of manufacturing processes including CNC, metal stamping, spring winding and plastic molding.
  • Proficient with hand tools and measurement devices such as: drills, wrenches, screwdrivers, saws, micrometers and calipers.
  • Prior experience with Customer management.
  • Demonstrated ability to successfully work with multiple non-technical employee groups (sales, purchasing, customer service...).
  • Effective communication skills (verbal and written) across a broad network of people (customers, management, peers, support staff).
  • Effective time management skills; support multiple projects concurrently.
  • Limited travel within North America.
  • Proficient in English language.
Education and Certification:
  • Bachelor of Science in Mechanical Engineering (BSME).
Software Skills:
  • Minimum 1-3 year of 3D CAD (preferably SolidWorks).
  • Proficient in use of Excel required; knowledge of VBA is preferred.
  • Proficient in use of MS Office Suite.

We offer a comprehensive benefits package and paid time off. Our salary range is a good faith estimate of what our ideal candidates are likely to expect, and we take into consideration a broad scope of factors, including but not limited to: skill sets, experience and training, education, licensure and certifications, and other business and organizational needs.



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