Information Technology Coordinator

2 weeks ago


Binghamton, New York, United States City of Binghamton Full time

Position Title: Information Technology Coordinator

Overview: The City of Binghamton is seeking a dedicated professional to oversee the implementation, maintenance, and support of information systems within the Police Department. This role involves developing programs, procedures, workflows, and documentation aimed at enhancing existing systems.

Key Responsibilities:

  • Conduct research on emerging technologies utilized in law enforcement agencies.
  • Assist in the upkeep of various application databases, ensuring data accuracy and integrity.
  • Support the development and maintenance of the Records Management System (RMS), including system configuration customization, agency preferences, code table creation, data migration testing, and troubleshooting functionality issues.
  • Perform maintenance on the RMS application to identify incident trends and formulate deployment strategies.

Essential Knowledge, Skills, and Abilities:

  • Proficient in Microsoft Office Suite, including Excel, Word, PowerPoint, and Publisher.
  • General understanding of technologies relevant to law enforcement is advantageous.
  • Aptitude for learning, managing, and controlling interconnected software systems.
  • Capability to implement and oversee change control systems.
  • Thorough knowledge of computer operations, maintenance, and adjustments of related peripheral equipment.
  • Strong problem-solving skills, with the ability to conduct comprehensive research and develop alternative solutions.
  • Excellent analytical and communication skills; detail-oriented with the ability to manage multiple tasks.
  • Ability to independently learn and apply new technologies.
  • Strong interpersonal skills.
  • Effective oral and written communication abilities.
  • Physical condition suitable for the demands of the role.

Minimum Qualifications:

  • Master's degree in Computer Science, Computer Technology, or a related field; OR
  • Bachelor's degree in Computer Science, Computer Technology, or a related field, with a minimum of 2 years of experience in technical support or training; OR
  • Associate's degree in Computer Science, Computer Technology, or a related field, with a minimum of 3 years of experience in technical support or training; OR
  • An equivalent combination of education and experience as outlined above.

Special Note: Due to the rapid advancement of technology in this field, qualifying experience must have been acquired within the last decade. Candidates will undergo a thorough background investigation to meet security and data management requirements.



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