Current jobs related to Client Relations Coordinator - San Ramon, California - British Swim School

  • Client Relations Specialist

    3 weeks ago

    San Jose, California, United States TM Management Group Full time

    Client Relations AssociateWe value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Relations and Customer Service Team. Their determined efforts in providing our clients with excellent customer service have overall improved the quality of our...

  • Client Relations Specialist

    3 weeks ago

    San Jose, California, United States OM Internships Full time

    Client Relations AssociateWe value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Relations and Customer Service Team.Their determined efforts in providing our clients with excellent customer service have overall improved the quality of our...

  • Client Relations Associate

    1 month ago

    San Luis Obispo, California, United States Pctives Full time

    About UsWe're a dynamic team of innovators at Pctives, passionate about making a difference in the industry. Our unique blend of creativity, drive, and fun sets us apart. If you're ready to be part of a team where your ideas matter, keep reading.The RoleAs our Client Relations Associate, you'll be the key to unlocking seamless relationships between our...

  • Client Relations Associate

    2 weeks ago

    San Luis Obispo, California, United States Pivotal Academy Full time

    About UsWe're a dynamic team of innovators at Pivotal Academy, driven by a passion for excellence and a commitment to making a meaningful impact in the industry. Our unique blend of creativity, drive, and fun fosters an environment where ideas thrive, and work can truly make a difference.The RoleAs our Client Relations Associate, you'll be the key to...

  • Client Relations Coordinator

    4 weeks ago

    San Francisco, California, United States The Investors Edge Full time

    {"h1": "Appointment Setter Job Description", "p": "At The Investors Edge, we're seeking an energetic and results-driven Appointment Setter to join our team. As an Appointment Setter, you will be responsible for connecting with potential clients and setting the stage for our sales team. Key Responsibilities: * Contact 30 warm leads daily via phone and...

  • Client Services Director

    4 days ago

    San Ramon, California, United States SUMMIT FINANCIAL GROUP LLC Full time

    Job OverviewSummit Financial Group LLC is seeking a highly skilled Client Services Manager to lead our client services team. This is a key role that requires strong leadership and organizational skills, as well as the ability to work collaboratively with other departments to ensure alignment and efficiency.Key ResponsibilitiesClient Service Team...

  • Client Relations Specialist

    3 weeks ago

    San Diego, California, United States Marsh & McLennan Companies Full time

    Company: Marsh & McLennan Companies Position Overview: The Client Manager plays a crucial role in delivering expert guidance and support that requires both technical acumen and industry insight to effectively address client needs and resolve challenges. This position may also involve acting as a Client Executive for designated accounts, overseeing the...

  • Client Relations Liaison

    1 week ago

    San Jose, California, United States TM Management Group Full time

    Job OverviewWe are seeking a highly skilled Client Relations Associate to join our team at TM Management Group. As a key member of our Client Relations and Customer Service Team, you will play a vital role in establishing and maintaining long-lasting business relationships with our clients.Your primary responsibilities will include:Establishing and...

  • Senior Client Relations Manager

    2 months ago

    San Diego, California, United States Novate Legal Search Full time

    Job OverviewWe are seeking a Senior Client Relations Manager to join our team at Novate Legal Search.This role is pivotal in managing the financial operations of our firm, ensuring the integrity of financial reporting and compliance with established standards. The successful candidate will oversee the accounting functions, including the preparation of timely...

  • Client Services Director

    4 weeks ago

    San Ramon, California, United States SUMMIT FINANCIAL GROUP LLC Full time

    Job Title: Client Services ManagerAt Summit Financial Group LLC, we are seeking a highly skilled Client Services Manager to join our team. This role is responsible for leading our Client Services team, ensuring seamless onboarding of new advisors, and managing book of business transfers.Key Responsibilities:Team Leadership: Supervise Client Services...

  • Client Care Coordinator

    2 weeks ago

    San Diego, California, United States Concentra Full time

    Job Title: Client Care CoordinatorJob Summary:The Client Care Coordinator plays a vital role in ensuring the smooth operation of our healthcare services. This position requires strong communication and organizational skills, as well as the ability to work effectively with patients, healthcare providers, and other stakeholders.Key Responsibilities:Coordinate...

  • Client Service Coordinator

    1 month ago

    San Diego, California, United States Banfield Full time

    Job SummaryWe are seeking a highly skilled and dedicated Client Service Coordinator to join our team at Banfield Pet Hospital. As a Client Service Coordinator, you will play a critical role in driving the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team, and ensuring good communication with associates...

  • Client Care Coordinator

    2 weeks ago

    San Diego, California, United States Concentra Career Choice Full time

    Job Title: Client Care CoordinatorAt Concentra Career Choice, we are seeking a highly skilled and dedicated Client Care Coordinator to join our team.Job Summary:The Client Care Coordinator will be responsible for assessing the medical components of injured workers' situations, including prior authorization, chart preparation, and determination of appropriate...

  • Client Account Coordinator

    7 days ago

    San Diego, California, United States RSI Security Full time

    At RSI Security, we are seeking a highly organized and detail-oriented Client Account Coordinator to support our service delivery team. The ideal candidate will have strong communication skills, a keen eye for detail, and the ability to drive client satisfaction and business growth.Key Responsibilities:Manage accounts of existing clientsFacilitate Quarterly...

  • Client Care Coordinator

    2 days ago

    San Diego, California, United States Concentra Full time

    Job Summary:The Client Care Coordinator plays a vital role in ensuring the smooth delivery of medical services to injured workers. This position requires strong communication and organizational skills, as well as the ability to work effectively with patients, employers, and healthcare providers.Key Responsibilities:Coordinate all aspects of a patient's...

  • Client Care Coordinator

    1 week ago

    San Diego, California, United States Concentra Full time

    Job SummaryThe Client Care Coordinator is responsible for assessing the medical components of injured workers' situations, including prior authorization, chart preparation, and determination of appropriate level of care. This role requires strong communication and interpersonal skills to ensure necessary care is provided promptly and effectively.Key...

  • Client Account Coordinator

    1 week ago

    San Diego, California, United States RSI Security Full time

    Job DescriptionAt RSI Security, we are seeking a highly skilled Client Account Coordinator to join our team. This role will play a pivotal part in supporting our service delivery team by facilitating change orders, renewals, and upsell business opportunities among existing clients.The ideal candidate will have strong organizational skills, excellent...

  • Marketing Relations Coordinator

    2 weeks ago

    San Diego, California, United States Clear Label Full time

    Job OverviewClear Label is seeking a highly skilled Marketing Relations Assistant to join our team in San Diego, CA. As a key member of our marketing department, you will play a crucial role in building and maintaining relationships with clients and stakeholders.Key ResponsibilitiesDevelop and implement marketing campaigns to enhance brand awareness and...

  • Client Care Coordinator

    1 month ago

    San Diego, California, United States Concentra Career Choice Full time

    Job Title: Client Care CoordinatorJob Summary:The Client Care Coordinator plays a vital role in ensuring the seamless delivery of healthcare services to injured workers. This position requires strong communication and organizational skills, as well as the ability to work effectively with patients, clinicians, and other stakeholders.Key...

  • Client Engagement Coordinator

    1 month ago

    San Diego, California, United States Sunroad Automotive Full time

    Job Title: Client Engagement CoordinatorWe are seeking a highly skilled Client Engagement Coordinator to join our team at Sunroad Automotive. As a key member of our service team, you will be responsible for handling inbound service reservation calls, confirming service reservations, and performing outbound follow-up calls as needed.Responsibilities:Promptly...

Client Relations Coordinator

2 months ago

San Ramon, California, United States British Swim School Full time

Position Title: Customer Experience Specialist

Employment Type: Full Time

About Our Organization:

At British Swim School, we pride ourselves on being the nation's premier swim school. As we expand our life-saving programs, we are eager to connect with enthusiastic, service-oriented individuals who align with our award-winning culture.

Role Overview:

The Customer Experience Specialist is responsible for managing inbound and outbound communications. This role is essential in fostering strong customer relationships by addressing inquiries and resolving issues with efficiency and professionalism. Key responsibilities include data entry and troubleshooting customer concerns, necessitating excellent communication and data management skills.

Core Responsibilities:

  • Engage with customers through various channels, including phone, email, and in-person.
  • Respond to customer inquiries in a timely manner.
  • Address and resolve customer complaints effectively.
  • Gather and assess relevant information to address product and service inquiries.
  • Provide accurate pricing and delivery details.
  • Conduct customer verifications.
  • Establish new customer accounts.
  • Process orders, registrations, and requests efficiently.
  • Organize workflow to meet customer deadlines.
  • Direct unresolved issues to appropriate resources.
  • Maintain customer accounts and records of interactions.
  • Prepare and distribute reports on customer activities.
  • Manage customer databases and administrative tasks.
  • Follow up on customer interactions to ensure satisfaction.
  • Offer insights on the efficiency of customer service processes.

Qualifications:

  • High school diploma or equivalent.
  • Proficient in relevant computer applications.
  • Strong computer skills, including MS Office or similar software.
  • Typing proficiency.
  • Understanding of administrative procedures.
  • Competency in numeric, oral, and written communication.

Key Competencies:

  • Strong interpersonal skills.
  • Effective verbal and written communication.
  • Active listening abilities.
  • Analytical and problem-solving skills.
  • Attention to detail and accuracy.
  • Customer service orientation.
  • Adaptability and initiative.
  • Ability to manage stress effectively.

What We Offer:

  • Flexible scheduling with shifts ranging from 4 to 5 hours, allowing for easy coordination with other commitments.
  • A welcoming and enjoyable work environment with mission-driven leadership.
  • Opportunities for career advancement within a rapidly growing organization.
  • Structured, compensated training, including first aid certification as necessary.
  • Additional paid time off for birthdays.
  • Complimentary onsite parking.

Working at British Swim School is not just a job; it’s an opportunity to make a meaningful impact on children's lives. As part of our team, you will contribute to your community, promote water safety, and foster a love for swimming. Our instructors primarily work with preschool and elementary-aged children, and while experience with this age group is beneficial, a positive attitude is equally important. Specialized training in our unique approach will be provided.

We also have exciting roles within our Customer Service Team, dedicated to delivering exceptional service. Whether communicating with parents over the phone or engaging with them at the pool, our goal is to ensure that everyone feels like a valued member of the British Swim School family.