Client Relations Liaison

1 week ago


San Jose, California, United States TM Management Group Full time
Job Overview

We are seeking a highly skilled Client Relations Associate to join our team at TM Management Group. As a key member of our Client Relations and Customer Service Team, you will play a vital role in establishing and maintaining long-lasting business relationships with our clients.

Your primary responsibilities will include:

  • Establishing and maintaining strong relationships with clients through regular communication and issue resolution
  • Providing exceptional customer service and support to clients
  • Collaborating with the sales team to ensure seamless order processing and installation dates
  • Documenting client information and submitting it to senior team members
  • Working closely with fellow Client Relations Associates and other Customer Service and Sales team members to achieve sales targets

The ideal candidate will possess:

  • A high school diploma or equivalent certification
  • A bachelor's degree in business administration, communications, marketing, or a related field
  • 1-3 years of experience in client relations, customer service, hospitality, sales, or a related field
  • Excellent communication and interpersonal skills
  • A results-driven and self-motivated attitude
  • The ability to practice active listening and empathy
  • A solution-oriented approach to resolving unexpected challenges

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.



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