Client Relations Liaison
1 week ago
We are seeking a highly skilled Client Relations Associate to join our team at TM Management Group. As a key member of our Client Relations and Customer Service Team, you will play a vital role in establishing and maintaining long-lasting business relationships with our clients.
Your primary responsibilities will include:
- Establishing and maintaining strong relationships with clients through regular communication and issue resolution
- Providing exceptional customer service and support to clients
- Collaborating with the sales team to ensure seamless order processing and installation dates
- Documenting client information and submitting it to senior team members
- Working closely with fellow Client Relations Associates and other Customer Service and Sales team members to achieve sales targets
The ideal candidate will possess:
- A high school diploma or equivalent certification
- A bachelor's degree in business administration, communications, marketing, or a related field
- 1-3 years of experience in client relations, customer service, hospitality, sales, or a related field
- Excellent communication and interpersonal skills
- A results-driven and self-motivated attitude
- The ability to practice active listening and empathy
- A solution-oriented approach to resolving unexpected challenges
We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
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Client Relations Specialist
3 weeks ago
San Jose, California, United States TM Management Group Full timeClient Relations AssociateWe value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Relations and Customer Service Team. Their determined efforts in providing our clients with excellent customer service have overall improved the quality of our...
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