Associate Director of Advancement Services

4 weeks ago

Boston, Massachusetts, United States UMass Boston Full time
Job Summary:

The Associate Director of Advancement Services will play a key role in the Advancement Services team at UMass Boston. This position is responsible for coordinating activities related to data and gift processing, including maintaining an integrated system of daily gift batches, producing gift receipts, individualized acknowledgement letters, and gift transaction reports in accordance with established procedures.

Key Responsibilities:

Record pledge and gift transactions on the Advance system and generate acknowledgement letters.
Collaborate with the Director of Advancement Services and Finance team to ensure gift information is reflected accurately in the system.
Ensure that biographical and gift data is being recorded in a timely manner on the Advance system.
Work closely with the Senior Director of Information Systems on projects related to the ADVANCE system, including coordinating and ensuring accuracy of biographical data appends.
Add new entity records to the database as needed, analyze information, and populate all appropriate data fields where information is available.
Assist department staff with set-up of desktop/laptop and technology equipment, ensuring all department computers have the latest system updates and security patches.
Maintain log of technology used by various department members.
Identify and manage ongoing data clean-up projects.
Utilize various research tools to ensure that alumni biographical data is accurately reflected on the Advance system.
Serve as back-up/secondary person for the Matching Gift Program and receivables, maintaining Matching Gift information and following up with companies when necessary to obtain match.
Analyze gifts to determine appropriate campaigns, allocations, appeals for each gift to be processed, select appropriate acknowledgement letter based on the above criteria and source of gift.
Produce gift receipts and individualized acknowledgement letters from all gifts received in a timely and accurate fashion.
Assist Senior Director of Advancement Services with technology needs of department staff, including research and purchase of hardware and software.
Perform administrative duties, including entering requisitions in BuyWays, managing travel card for staff who have university one cards, and processing expense reimbursements, and entering personnel action forms in Peoplesoft.

Requirements:

Bachelor's degree in management information systems, management, computer science or a closely related field and a minimum of one to three years of professional experience.
Experience working with relational databases in a higher education or non-profit environment.
Experience working with Constituent Relations Management (CRM) software (i.e. ADVANCE).
Experience working with SQL Languages and reporting tools preferred.

Preferred Qualifications:

Knowledge of regulatory compliance with charitable gift accounting policies and reporting standards as outlined by Council for Aide to Education Guidelines (CASE) as well as GASB (Government Accounting Standards Board) and IRS preferred.
Proficiency in Microsoft Office and other administrative software applications.
Ability to prepare general reports, charts, graphs and tables.
Ability to determine proper format and procedures for assembling items of information.
Ability to work effectively as part of a team with both individuals from within and outside the university.
Ability to exercise sound judgment.
Strong oral and written communication skills.
Ability to perform well under pressure, adapt to change and meet deadlines in a fast-paced environment.
Ability to work independently as well as in a collaborative team environment.
Ability to maintain confidentiality standards.
Strong attention to detail, with a critical degree of accuracy regarding data entry and analysis.
Strong analytical skills - including requirement analysis, solution design and problem solving.
Strong commitment to customer service.

Supervision Received:

The Associate Director of Advancement Services reports to the Senior Director of Advancement Services.

Supervision Exercised:

This position does not supervise any non-student employees directly, but may supervise student employees.

Application Instructions:

Please apply online with your resume, cover letter and list of three professional references. Review of candidates will begin following the application closing date. Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting. All other candidates will be considered after that period. Salary Ranges for the appropriate Pay Grade can be found at the following link: Grade: 31. This is an exempt union position. All official salary offers must be approved by Human Resources. UMass Boston is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact

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