Front Desk Associate

6 days ago


Saratoga Springs, New York, United States Delaware North Full time
Delaware North - Lodging, Recreation, & Attractions

Job Summary: We are seeking a highly skilled and customer-focused Front Desk Clerk and Night Auditor to join our team.

Key Responsibilities:

  • Provide exceptional customer service to guests, ensuring a positive experience throughout their stay.
  • Greet and register guests via a centralized registration system, handling cash and credit card transactions with accuracy.
  • Maintain accurate paperwork and records related to front office operations, including room and tax charges.
  • Resolve guest issues promptly and efficiently, ensuring a high level of satisfaction.
  • Deliver items to guests as needed, demonstrating a commitment to excellent service.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Basic math skills and accuracy with cash handling.
  • Ability to maintain confidentiality and handle sensitive information.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

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