Information Technology Systems Support Specialist
4 weeks ago
At HonorVet Technologies, we are seeking an experienced IT Systems Support Specialist to join our team. The ideal candidate will have a strong background in troubleshooting, configuring, and repairing complex IT systems and hardware.
Key Responsibilities:
- Provide advanced technical support for enterprise, client/server, desktop computer systems, network systems, and business applications.
- Perform complex duties related to troubleshooting, configuring, and repairing desktop and network hardware and software issues.
- Operate, maintain, and perform repairs on information technology equipment and software.
- Assist with imaging, setup, and deployment for PC/Laptop telework deployment and monitor upgrades throughout the Department of Human Assistance.
- Provide 2nd level help desk support.
- Lift equipment that weighs up to 50 pounds.
- Have a valid California Driver's License, Class C.
Requirements:
- Microsoft Operating systems including Windows 10; Windows 11 a plus.
- Microsoft 365 products.
- Imaging software and automated imaging processes.
- Principles and practices of customer service.
- Principles and practices of troubleshooting computer system hardware and software problems.
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