Information Technology Systems Support Specialist

4 weeks ago


Rancho Cordova, California, United States HonorVet Technologies Full time
Job Title: Information Technology Systems Support Specialist

At HonorVet Technologies, we are seeking an experienced IT Systems Support Specialist to join our team. The ideal candidate will have a strong background in troubleshooting, configuring, and repairing complex IT systems and hardware.

Key Responsibilities:

  • Provide advanced technical support for enterprise, client/server, desktop computer systems, network systems, and business applications.
  • Perform complex duties related to troubleshooting, configuring, and repairing desktop and network hardware and software issues.
  • Operate, maintain, and perform repairs on information technology equipment and software.
  • Assist with imaging, setup, and deployment for PC/Laptop telework deployment and monitor upgrades throughout the Department of Human Assistance.
  • Provide 2nd level help desk support.
  • Lift equipment that weighs up to 50 pounds.
  • Have a valid California Driver's License, Class C.

Requirements:

  • Microsoft Operating systems including Windows 10; Windows 11 a plus.
  • Microsoft 365 products.
  • Imaging software and automated imaging processes.
  • Principles and practices of customer service.
  • Principles and practices of troubleshooting computer system hardware and software problems.


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