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IT Systems Support Specialist

1 month ago


Rancho Cordova, California, United States HonorVet Technologies Full time
Job Title: Information Technology Systems Support Specialist

HonorVet Technologies is seeking a highly skilled Information Technology Systems Support Specialist to join our team.

Job Summary:

We are looking for an individual to perform advanced system support duties in a support desk/applications/desktop/field environment. The successful candidate will provide effective support for enterprise, client/server, desktop computer systems, network systems, and business applications.

Key Responsibilities:
  • Operate, maintain, and perform repairs on information technology equipment and software.
  • Perform complex duties related to troubleshooting, configuring, performing diagnostics, and assigning specific desktop and network hardware and software issues.
  • Provide 2nd level help desk support and assist with imaging, setup, and deployment for PC/Laptop telework deployment.
  • Lift equipment that weighs up to 50 pounds.
  • Have a valid California Driver's License, Class C.
Requirements:
  • Microsoft Operating systems including Windows 10; Windows 11 a plus.
  • Microsoft 365 products.
  • Imaging software and automated imaging processes.
  • Principles and practices of customer service.
  • Principles and practices of troubleshooting computer system hardware and software problems.

We offer a competitive salary and benefits package to the successful candidate.