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IT Systems Support Specialist
1 month ago
HonorVet Technologies is seeking a highly skilled Information Technology Systems Support Specialist to join our team.
Job Summary:We are looking for an individual to perform advanced system support duties in a support desk/applications/desktop/field environment. The successful candidate will provide effective support for enterprise, client/server, desktop computer systems, network systems, and business applications.
Key Responsibilities:- Operate, maintain, and perform repairs on information technology equipment and software.
- Perform complex duties related to troubleshooting, configuring, performing diagnostics, and assigning specific desktop and network hardware and software issues.
- Provide 2nd level help desk support and assist with imaging, setup, and deployment for PC/Laptop telework deployment.
- Lift equipment that weighs up to 50 pounds.
- Have a valid California Driver's License, Class C.
- Microsoft Operating systems including Windows 10; Windows 11 a plus.
- Microsoft 365 products.
- Imaging software and automated imaging processes.
- Principles and practices of customer service.
- Principles and practices of troubleshooting computer system hardware and software problems.
We offer a competitive salary and benefits package to the successful candidate.