Information Technology Systems Support Specialist Level I/II
1 day ago
We are seeking a highly skilled and experienced Information Technology Systems Support Specialist Level I/II to join our team at Mindlance. As a key member of our IT support team, you will be responsible for providing advanced system support duties in a support desk/applications/desktop/field environment.
Key Responsibilities:- Operate, maintain, and perform repairs on information technology equipment and software.
- Perform complex duties related to troubleshooting, configuring, performing diagnostics, and assignment-specific desktop and network hardware and software issues.
- Provide 2nd level help desk support.
- Lift equipment that weighs up to 50 pounds.
- Have a valid California Driver's License, Class C.
- Knowledge of Microsoft Operating systems, including Windows 10 and Windows 11.
- Microsoft 365 products.
- Imaging software and automated imaging processes.
- Principles and practices of customer service.
- Principles and practices of troubleshooting computer system hardware and software problems.
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
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