IT Systems Support Specialist Level I/II
4 weeks ago
Job Summary:
Efficus, Inc. is seeking an experienced IT Systems Support Specialist to provide advanced system support duties in a support desk/applications/desktop/field environment.
Key Responsibilities:
- Operate, maintain, and perform repairs on information technology equipment and software.
- Perform complex duties related to troubleshooting, configuring, and diagnosing desktop and network hardware and software issues.
- Provide 2nd level help desk support and assist with imaging, setup, and deployment for PC/Laptop telework deployment.
- Have a valid California Driver's License, Class C.
Requirements:
- Knowledge of Microsoft Operating systems, including Windows 10 and Windows 11.
- Microsoft 365 products.
- Imaging software and automated imaging processes.
- Principles and practices of customer service and troubleshooting computer system hardware and software problems.
About Efficus, Inc.:
Efficus, Inc. is a leading provider of IT services and solutions. We are committed to delivering exceptional service and support to our clients.
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