IT Systems Support Specialist Level I/II

4 weeks ago


Rancho Cordova, California, United States Efficus, Inc. Full time

Job Summary:

Efficus, Inc. is seeking an experienced IT Systems Support Specialist to provide advanced system support duties in a support desk/applications/desktop/field environment.

Key Responsibilities:

  • Operate, maintain, and perform repairs on information technology equipment and software.
  • Perform complex duties related to troubleshooting, configuring, and diagnosing desktop and network hardware and software issues.
  • Provide 2nd level help desk support and assist with imaging, setup, and deployment for PC/Laptop telework deployment.
  • Have a valid California Driver's License, Class C.

Requirements:

  • Knowledge of Microsoft Operating systems, including Windows 10 and Windows 11.
  • Microsoft 365 products.
  • Imaging software and automated imaging processes.
  • Principles and practices of customer service and troubleshooting computer system hardware and software problems.

About Efficus, Inc.:

Efficus, Inc. is a leading provider of IT services and solutions. We are committed to delivering exceptional service and support to our clients.



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