Sales Operations Director

4 days ago


Cleveland, Ohio, United States Supply Technologies Full time
Job Title: Director, Sales Operations

We are seeking a seasoned sales operations professional to join our team at Supply Technologies. As a Director, Sales Operations, you will be responsible for maximizing the productivity of our sales organization by developing and optimizing sales processes, improving go-to-market strategies, and implementing sales enablement tools.

Key Responsibilities:

  • Oversee the sales operations infrastructure, including CRM systems, sales reporting, and data analytics platforms.
  • Develop and implement sales strategies and plans aligned with the company's overall business goals.
  • Manage and optimize the sales funnel and pipeline to ensure a smooth transition of leads from prospecting to closing.
  • Establish and maintain scalable processes that ensure best practices in lead generation and sales forecasting.
  • Deep understanding of sales team requirements and needs surrounding training programs.
  • Analyze market trends and competitor strategies to identify new business opportunities.
  • Develop and automate processes related to lead management, including generation, nurturing, and follow-up.
  • Implement and manage sales metric dashboarding, including performance, activity, and data quality.
  • Understand and assess emerging technologies to enhance the current tech stack.
  • Manage the Voice of Customer (VOC) process.

Requirements:

  • Bachelor's degree in a related field.
  • 5+ years' experience in sales operations, including 2+ years' management experience.
  • Ability to demonstrate experience in implementing and managing sales processes and tools.
  • Industrial market experience.
  • Flexibility to travel up to 25%.

What We Offer:

  • Medical insurance
  • Health saving account
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k)
  • Pension Plan
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Employee Assistance

Work Location: On Site



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