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Pharmacy Operations Manager
2 months ago
Company: Walgreens
Job Function: Retail
Job Summary:The Pharmacy Operations Manager is responsible for overseeing the day-to-day operations of the pharmacy, ensuring efficient workflow and a positive patient experience. This role requires a certified pharmacy technician with leadership experience and a strong understanding of pharmacy operations, customer service, and team management.
Key Responsibilities:- Assist pharmacists in the delivery of patient care, including patient registration, prescription data entry, and medication preparation.
- Lead performance management of technicians, including making decisions and recommendations regarding discipline and termination.
- Manage core pharmacy workflow, drive excellence in pharmacy operations, and coordinate daily activities.
- Ensure compliance with state and federal laws, regulations, and company policies.
- Develop and maintain strong relationships with customers, patients, and team members.
- Manage inventory, maintain accurate records, and ensure proper operation and maintenance of pharmacy equipment.
- Communicate effectively with pharmacy team members, relaying messages and participating in key store/pharmacy meetings.
- High School Diploma, GED, or equivalent.
- PTCB or ExCPT certification (except in Puerto Rico).
- One year of work experience as a pharmacy technician in a retail or hospital setting.
- Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
- Requires willingness to work flexible schedule, including evening and weekend hours.
- Previous people management/leadership experience.
- Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
The current salary range for this position is $22.50 per hour - $31.00 per hour.