Client Support Specialist
2 months ago
Career Opportunity:
Become a vital part of our organization as a Customer Service Representative.
About Us:
Webhelp is a prominent provider of customer experience solutions, committed to delivering outstanding service to renowned global brands. Our workforce is diverse, inclusive, and dedicated to positively impacting customer experiences.
Key Responsibilities:
- Actively listen to customer inquiries and issues
- Manage overdue accounts and facilitate payment collections
- Maintain comprehensive knowledge of client offerings
- Accurately document and prepare relevant information
- Monitor and retrieve data from the call management system
- Address fraud prevention and transaction-related disputes
- Ensure service delivery aligns with established performance metrics
- High School Diploma or equivalent required
- At least 6 months of experience in customer service
- Proficient computer skills
- Willingness to work flexible shifts
- Competitive hourly wage
- Comprehensive training and incentive programs
- Employee referral bonus initiative
- Extensive benefits package
- Health and wellness initiatives
- Opportunities for mentorship
- Modern office environment
If you are looking to be part of a global organization that values its workforce and promotes professional development, consider the role of Customer Service Representative at Webhelp.
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