Customer Service Representative

2 weeks ago


National City, California, United States Porters American Retail Services Full time
Job Title: Customer Service Associate

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and performing various duties to ensure a positive shopping experience for our customers.

Key Responsibilities:
  • Provide friendly and courteous service to customers
  • Operate a cash register to process transactions
  • Assist customers with fuel dispensers and other convenience store services
  • Account for all monies, cigarettes, and lottery tickets on assigned shift
  • Follow proper safety protocols and procedures
Requirements:
  • Must be flexible to work weekends and weekdays, including graveyard shifts
  • Must have the ability to accurately handle money
  • Must have strong attention to detail
  • Must possess excellent verbal and written communication skills
  • Must have excellent customer service skills
  • Must be capable of effectively communicating with customers and co-workers
  • Must be able to work independently and be self-motivated
  • Must be able to perform simple math calculations
Physical Demands:
  • Must be able to stand and walk for the duration of the shift
  • Regularly lift and move up to 20-50 pounds
  • Must be comfortable working in a fast-paced convenience store environment
  • Must maintain a professional appearance and abide by the company's dress code policy
  • Must maintain a professional and friendly demeanor towards customers and fellow employees


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