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Customer Service Representative

2 months ago


National City, California, United States Perry Ford National City Full time

Perry Ford National City is seeking a highly skilled Receptionist/Cashier to join its team in National City, CA. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment.

Responsibilities:

* Answer incoming phone calls and direct consumers to the proper department
* Calculate customer bills using the dealership's computer system
* Receive cash, checks, and credit card payments and record the amount received
* Make change accurately and issue receipts to customers
* Handle customer complaints diplomatically and refer them to management or sales personnel

Requirements:

* Ability to work flexible hours
* Experience with Microsoft Office suite is a plus
* Ability to communicate customer needs and requests to management and sales personnel
* Professional personal appearance
* Auto Dealership experience preferred

If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.