Data Center Operations Specialist

7 days ago

Rockville, Maryland, United States Genpact Full time
About Genpact

Genpact is a global professional services and solutions firm that delivers outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

About the Role

We are seeking a strong Data Center Operations Lead Consultant to join our team in the USA. The ideal candidate will have extensive experience in managing data center infrastructure, ensuring high availability, and driving continuous improvement in operational efficiency. This role involves managing a team of data center technicians and engineers, coordinating with other IT departments, and implementing best practices to maintain and improve data center infrastructure.

Key Responsibilities
  • Lead the data center operations team, providing guidance, training, and support to ensure high performance and operational excellence.
  • Oversee the daily operations of data center facilities, ensuring high availability and reliability of all systems.
  • Manage data center infrastructure, including servers, storage, networking equipment, and power/cooling systems.
  • Ensure adherence to operational standards and best practices.
  • Lead, mentor, and manage a team of data center technicians and engineers.
  • Provide guidance and support for professional development and performance improvement.
  • Coordinate and manage the team's daily activities, ensuring alignment with organizational goals and priorities.
  • Lead the response to data center incidents, ensuring timely resolution and minimal impact on business operations.
  • Perform root cause analysis and implement preventive measures to avoid recurrence of issues.
  • Develop and maintain incident management processes and procedures.
  • Plan and oversee scheduled maintenance and upgrades of data center infrastructure.
  • Ensure that all hardware and software components are up-to-date and functioning optimally.
  • Coordinate with vendors and service providers for maintenance and support activities.
  • Monitor and analyze data center resource usage, ensuring efficient utilization and avoiding over-provisioning.
  • Conduct capacity planning to support future growth and demand.
  • Implement optimization strategies to enhance performance and reduce operational costs.
  • Ensure data center infrastructure adheres to security policies, standards, and best practices.
  • Implement and maintain security controls to protect data and systems.
  • Ensure compliance with regulatory requirements and industry standards (e.g., ISO 27001, HIPAA).
  • Develop and implement disaster recovery and business continuity plans for data center operations.
  • Ensure regular testing and validation of disaster recovery procedures.
  • Ensure data center infrastructure is resilient and can recover quickly from failures or disruptions.
  • Work closely with other IT teams, business units, and stakeholders to understand requirements and deliver solutions that meet their needs.
  • Collaborate with vendors and service providers to evaluate and integrate new technologies and services.
  • Communicate effectively with stakeholders, providing regular updates on data center operations and performance.
  • Maintain comprehensive documentation of data center infrastructure, configurations, processes, and procedures.
  • Generate regular reports on data center performance, incidents, and operational metrics.
Qualifications
  • Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a related field. Advanced degrees or relevant professional training are a plus.
  • Extensive experience in data center operations, with a proven track record of managing large-scale data center environments.
  • Strong leadership and team management skills, with the ability to motivate and develop a high-performing operations team.
  • In-depth knowledge of data center infrastructure, including servers, storage, networking, power, and cooling systems.
  • Excellent problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues.
  • Experience with incident and problem management, change management, and capacity planning.
  • Strong understanding of compliance, security, and regulatory requirements related to data center operations.
  • Effective communication and interpersonal skills, with the ability to interact with stakeholders at all levels.
  • Experience in vendor management and contract negotiations.
  • A proactive approach to continuous improvement and innovation in data centre operations.

  • Data Center Operations Specialist

    2 weeks ago

    Rockville, Maryland, United States Genpact Full time

    About the RoleGenpact is seeking a highly skilled Data Center Operations Specialist to join our team. As a key member of our operations team, you will be responsible for overseeing and optimizing our data center operations.Key ResponsibilitiesLead the data center operations team, providing guidance, training, and support to ensure high performance and...

  • Data Center Administrator

    3 days ago

    Rockville, Maryland, United States General Dynamics Information Technology Full time

    Job DescriptionGeneral Dynamics Information Technology (GDIT) is seeking a highly skilled Data Center Administrator to support the National Institutes of Allergy and Infectious Disease (NIAID) and other institutes within the National Institutes of Health (NIH).Key Responsibilities:Collaborate with the Data Center team and other operations teams to manage and...

  • Data Center Administrator

    2 weeks ago

    Rockville, Maryland, United States General Dynamics Information Technology Full time

    Job Title: Data Center AdministratorWe are seeking a highly skilled Data Center Administrator to join our team at General Dynamics Information Technology. As a Data Center Administrator, you will be responsible for maintaining, monitoring, and supporting the physical infrastructure of our data centers.Key Responsibilities:Collaborate with other team members...

  • Cybersecurity Operations Specialist

    3 weeks ago

    Rockville, Maryland, United States Peraton Full time

    Job SummaryWe are seeking a highly skilled Cybersecurity Operations Specialist to join our team at Peraton. As a key member of our Security Operations Center, you will be responsible for analyzing and responding to security events and incidents, providing mentoring to junior analysts, and leading shifts to ensure the highest level of security for our...

  • Cybersecurity Operations Center Analyst

    4 weeks ago

    Rockville, Maryland, United States Peraton Full time

    About the RoleWe are seeking a highly skilled Cybersecurity Operations Center Analyst to join our team at Peraton. As a key member of our security operations team, you will be responsible for analyzing and responding to security events and incidents from various data sources.Key ResponsibilitiesSecurity Event Analysis: Analyze and respond to security events...

  • Program Operations Specialist

    1 month ago

    Rockville, Maryland, United States Links Global Full time

    Job DescriptionAbout Us:Links Global is a leading provider of program support services to federal government clients. Our team of experts is dedicated to delivering high-quality solutions that meet the unique needs of our clients.Job Summary:We are seeking a highly skilled and detail-oriented Program Operations Specialist to join our team. As a Program...

  • Cyber Security Operations Center Analyst

    2 weeks ago

    Rockville, Maryland, United States CSEngineering Full time

    Cyber Security Operations Center AnalystCSEngineering is seeking a highly skilled Cyber Security Operations Center Analyst to join our team. As a key member of our CSOC team, you will be responsible for overseeing and managing the activities of the Tier 2 Team in our client's Security Operations Center.Key Responsibilities:Respond promptly and effectively to...

  • Billing Operations Specialist

    1 month ago

    Rockville, Maryland, United States TriSource Staffing Solutions Full time

    Job OverviewBilling Operations Specialist (Costpoint Expertise Required)The Billing Operations Specialist is accountable for the precise and prompt establishment of all new agreements and modifications within Deltek Costpoint. This role involves maintaining all necessary data for invoicing, generating bills, and transmitting them to customer billing systems....

  • Facilities Operations Specialist

    4 weeks ago

    Rockville, Maryland, United States Bender JCC of Greater Washington Full time

    Job SummaryThe Bender JCC of Greater Washington is seeking a skilled Facilities Operations Specialist to join our team. As a key member of our facilities staff, you will be responsible for ensuring the smooth operation of our center, including event setups, maintenance support, and maintaining a well-maintained, attractive, safe, and secure environment.Key...

  • Cyber Security Operations Center Analyst

    7 days ago

    Rockville, Maryland, United States CSEngineering Full time

    Cyber Security Operations Center AnalystCSEngineering is seeking a highly skilled Cyber Security Operations Center Analyst to join our team. As a key member of our CSOC team, you will be responsible for overseeing and managing the activities of the Tier 2 Team in our client's Security Operations Center.Key Responsibilities:Respond promptly and effectively to...

  • Research Nurse

    4 weeks ago

    Rockville, Maryland, United States Guidehouse Full time

    About the RoleWe are seeking a highly skilled Research Nurse to join our team at Guidehouse. As a Research Nurse, you will play a critical role in supporting the overall operational objectives of our organization.Key ResponsibilitiesProvide patient-focused nursing care within an interprofessional team environment, collaborating with team members to create...

  • Nuclear Operations Specialist

    4 weeks ago

    Rockville, Maryland, United States ProSidian Consulting Full time

    Job Title: Conduct of Operations SpecialistProSidian Consulting is a leading management and operations consulting services firm that provides tailored solutions to clients across various industries. We are seeking a highly skilled Conduct of Operations Specialist to join our team.Job OverviewThe Conduct of Operations Specialist will be responsible for...

  • Operations Specialist

    4 weeks ago

    Rockville, Maryland, United States MDDC Credit Union Association Full time

    About the RoleWe are seeking an experienced Operations Specialist to join our dynamic team at MDDC Credit Union Association. As an Operations Specialist, you will play a critical role in providing day-to-day member account servicing, including account inquiries, transaction adjustments, and research requests.Key ResponsibilitiesProvide professional support,...

  • Cyber Security Operations Center Analyst

    7 days ago

    Rockville, Maryland, United States CSEngineering Full time

    Job DescriptionCSEngineering is seeking a highly skilled Cyber Security Operations Center (CSOC) Tier 2 Analyst to join our team. As a key member of our CSOC team, you will be responsible for overseeing and managing the activities of the Tier 2 Team in our client's Security Operations Center.Key Responsibilities:Respond promptly and effectively to security...

  • Cybersecurity Operations Center Analyst

    7 days ago

    Rockville, Maryland, United States Green Threads, LLC Full time

    Cybersecurity Operations Center AnalystJoin Green Threads, LLC as a Cybersecurity Operations Center Analyst and play a critical role in our 24/7 Cyber Security Operations Center (CSOC). As a key member of our team, you will be responsible for triaging security alerts and notifications, utilizing critical decision-making skills to escalate incidents to the...

  • Research Nurse

    4 weeks ago

    Rockville, Maryland, United States Guidehouse Full time

    About the RoleWe are seeking a highly skilled Research Nurse to join our team at Guidehouse. As a Research Nurse, you will play a critical role in supporting the overall operational objectives of our organization.Key ResponsibilitiesProvide patient-focused nursing care within an interprofessional team and collaborate with team members to create and...

  • Cyber Security Operations Center Analyst

    2 weeks ago

    Rockville, Maryland, United States CSEngineering Full time

    Job SummaryCSEngineering is seeking a highly skilled Cyber Security Operations Center (CSOC) Tier 2 Analyst to join our team. As a CSOC Tier 2 Analyst, you will play a critical role in analyzing and resolving cyber threats or escalating incidents for Tier 3 response as necessary.Key ResponsibilitiesRespond promptly and effectively to security incidents and...

  • Soccer Center Operations Manager

    5 hours ago

    Rockville, Maryland, United States Sofive City Soccer, Inc. Full time

    Job Title: General ManagerSofive City Soccer, Inc. is seeking a highly motivated and experienced General Manager to lead our 5-a-side soccer center operations.Job Summary:The General Manager will be responsible for the day-to-day management of the facility, supervising staff, and ensuring smooth operational procedures to provide exceptional customer...

  • Data Governance Specialist

    7 days ago

    Rockville, Maryland, United States Sekon Full time

    Job OverviewSekon is seeking a highly skilled Data Governance Analyst to support the Health and Human Services (HHS) specifically Health Resources and Services Administration (HRSA). The ideal candidate will have a strong background in data governance, data management, and data security.Key ResponsibilitiesDevelop and implement data governance policies and...

  • Reading Specialist, Weekdays, The Lourie Center School

    1 month ago

    Rockville, Maryland, United States Adventist HealthCare Full time

    Job SummaryThe Lourie Center School is seeking a Reading Specialist to join our team. As a Reading Specialist, you will play a critical role in supporting the educational needs of our students.Key ResponsibilitiesIdentify strengths and needs in the schoolwide reading programHelp content area teachers develop, maintain, and evaluate ongoing reading programs...