Cybersecurity Operations Center Analyst

7 days ago


Rockville, Maryland, United States Green Threads, LLC Full time
Cybersecurity Operations Center Analyst

Join Green Threads, LLC as a Cybersecurity Operations Center Analyst and play a critical role in our 24/7 Cyber Security Operations Center (CSOC). As a key member of our team, you will be responsible for triaging security alerts and notifications, utilizing critical decision-making skills to escalate incidents to the relevant levels within the CSOC hierarchy. Your expertise will be essential in maintaining thorough documentation and staying informed about IT infrastructure changes that may impact national cybersecurity or threat detection.

Key Responsibilities:
  • Provide Level I technical support within the 24/7 operations environment of the CSOC.
  • Deliver regular updates to CSOC Level II support on operational activities and developments.
  • Conduct initial triage and response to events, notifications, and alerts in the CSOC.
  • Identify security incidents, escalate them to the appropriate CSOC tier, and maintain thorough documentation.
  • Utilize the CSOC ticketing system and contribute to the development of efficient incident reporting procedures.
  • Stay informed about IT infrastructure changes that may impact national cybersecurity or threat detection.
  • Recommend improvements to Level II support for enhancing Level I CSOC duties and activities.
  • Keep abreast of the organization's comprehensive security tool suite for effective incident development and escalation.
  • Engage in ongoing knowledge-sharing sessions within CSOC and IT departments.
  • Assist, as needed, in the forensic analysis of less complex digital media devices.
  • Contribute to documentation of findings and recommendations for digital media analysis.
Requirements:
  • Minimum Qualifications: Bachelor's degree in a relevant field and 1-3 years of cyber operations experience.
  • Alternative Qualifications: Strong work experience and relevant certifications may be considered in lieu of a bachelor's degree.
  • Essential Certifications: Splunk Core Certified User, Security+, and A+.
  • Additional Desired Certifications: ITIL, ServiceNow.
  • Schedule Flexibility: Must be able to work a rotational day or night shift schedule.
  • Experience with HHS cybersecurity protocols a plus.
Benefits:
  • Competitive Wages
  • Health, Dental and Vision Plans
  • 401(k) Program with Company Match
  • Profit Sharing
  • Paid Vacation
  • Personal / Sick Pay
  • Tuition and Training Reimbursement


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