Customer Service Specialist

2 months ago


Rockville, Maryland, United States James Reid - State Farm Agent Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as an Insurance Sales Representative. As a key member of our agency, you will be responsible for establishing and maintaining strong relationships with our customers, providing them with expert advice on insurance options, and identifying opportunities to grow our business.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, providing them with exceptional service and support.
  • Insurance Sales: Use a customer-focused, needs-based review process to educate customers about insurance options and develop leads to grow our business.
  • Marketing and Promotion: Identify opportunities to market and promote our products and services to customers and prospects.
Requirements
  • Insurance License: Must have a current Personal Lines License.
  • Communication Skills: Excellent written, verbal, and listening skills.
  • Customer Focus: People-oriented and detail-oriented with a proactive approach to problem-solving.
  • Technical Skills: Ability to learn computer functions and work in a team environment.
  • Language Skills: Bilingual Spanish preferred.
What We Offer
  • Competitive Salary: Plus commission/bonus structure.
  • Benefits: Health benefits, paid time off, and flexible hours.
  • Opportunities for Growth: Potential for advancement within our agency.


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