Administrative Associate

2 weeks ago


Austin, Texas, United States University of Texas at Austin Full time
Office Administration:

This role provides administrative support to the Thompson Conference Center team, ensuring prompt and efficient service to clients and visitors. The successful candidate will act as a liaison between departments, maintaining clear communication and accuracy of correspondence in line with university policies. They will oversee records retention schedules and disposal, ensuring compliance with university procedures. Additionally, they will coordinate the hiring of student employees and assist in onboarding new staff members.



Finance and Accounting Support:
The Administrative Associate will assist in managing the daily financial processes related to the Thompson Conference Center. They will communicate with clients about their invoices, distribute invoices, and oversee the collections process. The candidate will also collaborate with the Academic Affairs Central Business Services team to reconcile invoices and serve as a delegated backup to the TCC accounting lead on client deposits. Furthermore, they will oversee ProCard reconciliation and perform research on account receivables for the in-house catering department.

Events Support:
The successful candidate will work directly with the TCC staff to monitor and support events. They will serve as a backup for conference coordinators, handling customer service needs of on-site conference clients. The candidate will also assist with answering questions for clients by reviewing the Mazevo event reservation system. They will update room reservation and technology requests for scheduled programs and events as necessary. Additionally, they will run billing or revenue reports in Mazevo and take the lead in organizing and facilitating internal departmental meetings.

Vendor Management:
The Administrative Associate will serve as the point of contact for internal and external vendors. They will develop and maintain vendor relationships, ensuring the delivery of services, performance monitoring, resolving issues, and negotiating contracts and agreements to secure favorable terms and prices. The candidate will generate vendor purchase orders throughout the year and ensure fulfillment of payment to vendors. They will also maintain vendor records in UT Box and coordinate parking permits with Parking and Transportation Services (PTS) for TCC Lot 40.
Maintenance and Facilities:
The successful candidate will provide support for TCC building maintenance and facilities efforts. They will generate maintenance requests and coordinate TCC Custodial Services for building needs. The candidate will track all facility trouble calls to completion and track monthly maintenance expenses on operations spreadsheets. They will also submit key requests for TCC operations and assist in maintaining the audio-visual inventory database and making corrections in Mazevo reservation system as needed.

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