Customer Service Representative

6 days ago


Stevens Point, Wisconsin, United States Associated Banc-Corp Full time
About Associated Banc-Corp

Associated Banc-Corp is a leading financial institution serving over 120 communities in Wisconsin, Illinois, and Minnesota. We strive to create an inclusive culture where diverse perspectives are valued and recognized as strengths critical to our success.

Job Summary

We are seeking a friendly and passionate Customer Care Representative to join our dynamic and top-performing team. As a Customer Care Representative, you will have the opportunity to support our customers with a wide range of banking services, including account management, loan services, and investment advice.

Responsibilities
  • Provide exceptional customer service to our clients, responding to their inquiries and resolving issues in a timely and professional manner.
  • Work closely with our customers to understand their financial needs and provide personalized solutions to meet those needs.
  • Collaborate with our team to achieve sales and service goals, while maintaining a high level of customer satisfaction.
  • Stay up-to-date on banking products and services, as well as industry trends and developments, to provide expert advice to our customers.
What We Offer
  • A competitive salary and bonus structure, with opportunities for professional development and advancement.
  • A comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) plan and pension plan.
  • Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
  • A fun and dynamic work environment, with a focus on teamwork and collaboration.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • 1-2 years of customer service experience, preferably in a banking or financial services environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
Why Choose Associated Banc-Corp?

We are committed to creating a diverse and inclusive workplace, where our colleagues feel valued and supported. We offer a range of benefits and perks, including a comprehensive benefits package, opportunities for professional development, and a fun and dynamic work environment. If you are passionate about providing exceptional customer service and are looking for a challenging and rewarding career opportunity, we encourage you to apply.



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