Insurance Account Manager

3 weeks ago


Sun City, Arizona, United States The H David Gould Agency Full time
Job Description

At The H David Gould Agency in Sun City, Arizona, we are seeking a skilled and dedicated individual to fill the role of a Full-Time Account Manager. This position involves managing accounts to maintain strong business relationships and ensure customer satisfaction. As a key member of our team, you will play a vital role in managing and growing our customer base. Your excellent customer service skills and commitment to providing customers with the best experience make you an ideal candidate for this position. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role.


Responsibilities
  • Provide exceptional customer service and support.
  • Take premium payments from customers.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Be outstanding at relationship building.
  • Develop and maintain client relationships.
  • Offer existing customers opportunities to purchase other available products.
  • Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
  • Handle customer renewals.
  • Process customer policy change requests.

Requirements
  • Must have at least the Personal Lines or Property & Casualty (P&C) license.
  • Minimum 1-year prior sales experience preferred.
  • Possess a genuine willingness to learn, be intuitive and resourceful, and be coachable.
  • Excellent Communication/interpersonal skills.
  • Must pass background check.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Prior Sales Experience.
  • Professional phone etiquette.
  • Works well with other employees and is a team player with a positive attitude.
  • Ability to tactfully handle stressful and difficult situations.
  • Bilingual, fluent in both English and Spanish is beneficial.
  • Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.


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