Sales Associate for Branch Operations
2 weeks ago
As a prominent industrial distributor with a strong presence in North America, Japan, and the United Kingdom, we are dedicated to keeping the world operational by serving over 4.5 million customers globally through innovative technology and robust customer relationships. With significant annual sales, we are committed to delivering value to our customers, cultivating an engaging environment for our team members, and achieving impressive financial outcomes.
Our inclusive workplace allows you to learn, develop, and contribute to the success of businesses while ensuring the safety of their personnel. Recognized as a 2024 Glassdoor Best Place to Work and a Great Place to Work-CertifiedTM company, we are eager to welcome enthusiastic individuals to our team as we continue to lead the industry into the future.
Position Overview:
As a Branch Sales Associate (part-time, approximately 25 hours per week during first shift weekdays), you will engage with walk-in customers, providing solutions through your expertise, knowledge, and positive demeanor. Your role will involve maximizing sales opportunities, fostering customer loyalty, and surpassing customer expectations. Throughout your day, you will transition between assisting customers and performing various warehouse responsibilities, reporting directly to the Store Manager.
Your Responsibilities:
- Oversee the complete customer experience, including appropriate product selection, accurate order processing, safe product handling, and loading customer vehicles.
- Identify opportunities to enhance sales and promote customer loyalty.
- Adjust communication styles to suit various audiences, whether in person, over the phone, or via email.
- Prepare and organize will-call orders and shipping products.
- Manage customer backorders and organize incoming stock.
- Assist with merchandising and showroom restocking.
- Conduct inventory counts.
- Learn to navigate various computer systems for customer interactions and warehouse tasks.
- Maintain cleanliness and organization to ensure the branch meets company standards.
- Adhere to safety protocols and comply with all operational standards, including the use of personal protective equipment.
- Flexibility to work within branch operational hours.
- Ability to safely lift up to 50 pounds independently and heavier loads with assistance.
- Willingness to learn and operate powered industrial equipment.
- Comprehensive medical, dental, vision, and life insurance coverage starting from day one.
- Paid time off (PTO) and six company holidays each year.
- 6% 401(k) company contribution with each paycheck.
- Employee discounts, parental leave, and additional benefits.
We strive to create an inclusive and accessible environment, providing reasonable accommodations for individuals with disabilities throughout the application and employment process. If you require assistance during the application or selection process, please inform us so we can provide the necessary support.
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